Office Administrator - Entry Level Poolwerx – O’Connor, WA
Full-Time Opportunity
Looking to continue in administration and customer service with a business where there’s plenty to learn and room to grow?
Poolwerx is looking for a confident, organised and motivated Office Administrator - Entry Level to join our busy O’Connor team.
This is a great opportunity for someone with some previous experience in administration, reception, retail, hospitality or customer service who is ready to build their skills and take on more responsibility.
You don’t need years of office experience — but you do need to be comfortable speaking with customers, working in a fast-paced environment and taking ownership of your work.
What You’ll Be Doing
You’ll play an important role in keeping our day-to-day operations running smoothly, including:
Answering incoming calls and assisting customers professionally
Booking and coordinating pool service jobs
Responding to customer enquiries and helping resolve issues
Accurate data entry and maintaining customer records
Supporting our field technicians and retail teams
Assisting with scheduling and daily office coordination
Following up customers, jobs and outstanding requests
Handling multiple priorities in a busy environment
General administration and office support
What We’re Looking For
We’re looking for someone who is confident, dependable and ready to become an important part of the team.
Ideally, you’ll have:
Previous experience in customer service, administration, reception, retail or a similar role
A confident and professional phone manner
Good computer skills and the ability to learn new systems quickly
Strong attention to detail and organisational skills
The ability to think on your feet and solve problems
Confidence dealing with different customers and situations
The ability to follow processes while also using initiative
A reliable attitude and strong work ethic
Good written and verbal communication skills
Experience in the pool industry is not required — we’ll teach you that.
What matters most is that you already have some workplace experience, are comfortable dealing with customers and are keen to develop your skills.
Why Poolwerx?
Join Australia’s largest and most trusted pool care brand
Full-time, stable employment
Supportive and experienced team
Variety — this isn’t a role where you’ll be doing the same thing all day
Learn administration, scheduling, customer service and business operations
Genuine opportunities to grow and take on more responsibility
Be part of a growing local Poolwerx business
Sound Like You?
If you’re organised, confident with customers and looking for a role where you can build a genuine career rather than just fill a position, we’d love to hear from you.
Apply with your CV and a short cover letter telling us about your previous experience and why you think you’d be a excellent fit for our Poolwerx Applecross team by emailing ••••@poolwerx.com.au or via seek