What you’ll do
Own the end-to-end sales process: enquiry → consultation → test drive → negotiation → delivery.
Coach and develop the sales team with transparent standards, weekly rhythms, and practical training.
Run daily follow-ups and pipeline hygiene (CRM discipline, next steps, and response times).
Partner with workshop/operations to align vehicle readiness, handovers, and customer timelines.
Improve conversion through better scripts, better offers, and better customer communication.
Protect brand reputation with honest advice and “quality-first” delivery standards.
What we’re looking for
3+ years in automotive sales (or equivalent high-ticket sales) with a proven track record.
Experience leading/coaching a team (formal or informal leadership is fine).
Robust communication: calm, clear, and customer-first.
Comfortable using a CRM and following structured processes.
High integrity: you don’t overpromise, and you keep customers informed.
Nice to have
Experience with imports, JDM enthusiast customers, or specialist vehicles.
Comfortable creating easy content (walkaround videos) to support sales.
Understanding of finance options and trade-in handling (we’ll train you if needed).
How hiring works
Apply
Submit the form with your CV and salary expectations.
Phone screen
A quick chat to confirm fit, experience, and expectations.
In-person interview
Meet the team and walk through your approach to sales leadership.
Offer
We move quickly for the right person.
📌 Sales Manager Northcote
🏢 IKIGAI Motors AU
📍 Northcote
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