Our client is a well-established and growing organisation known for its vibrant team culture and high standard of service. Located in East Bentleigh they pride themselves on creating a skilled, welcoming setting for both their staff and visitors.
This is a brilliant opportunity to step into a key customer service role where you will be an integral part of the business's daily operations.
About the Role
We are seeking a warm, organized, and customer-focused Receptionist / Customer Service Coordinator to serve as the face and voice of the business. As the first point of contact, you will deliver exceptional front-of-house service, assist clients with inquiries, and support everyday office administration.
Key Responsibilities:
Welcome visitors, clients, and contractors with a friendly and qualified demeanor
Manage incoming phone calls, redirect inquiries, and take accurate messages, make appointments
Handle front-desk inquiries and respond to general email correspondence promptly
Maintain the reception area, meeting rooms, and kitchen to high presentation standards
Provide general administrative support
Skills & Experience Required:
Prior experience in a receptionist, customer service, or front-of-house administrative role
Exceptional verbal and written communication skills with a professional phone manner
Strong computer literacy, including proficiency in MS Office (Word, Excel, Outlook)
Excellent organizational skills with the ability to multitask and prioritize
High attention to detail and a proactive, positive attitude
What’s on Offer:
Competitive remuneration package
Supportive, friendly, and cooperative team culture
Modern offices close to public transport and local amenities
Consistent weekday hours with great work-life balance
How to Apply: If you thrive in a customer-facing role and are eager to join a fantastic team, please click APPLY to submit your resume. For a confidential discussion, please reach out to Debbie or Laurenat 03 9578 6650Placing Heads Recruitment. Where your job is our business!
📌 Reception/customer Service Bentleigh East
🏢 Placing Heads
📍 Bentleigh East
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