You’ll be joining a dedicated and cooperative team that takes pride in delivering secure, reliable, and customer-focused outcomes. We work hard to support one another, share knowledge, and celebrate success. At Armaguard, we value integrity, teamwork, and a commitment to doing things the right way — every time.

What does the job look like?

As the first point of contact for our clients, you will handle enquiries, resolve issues and ensure service requests are managed efficiently. Working in a fast-paced environment, you'll coordinate schedules, provide timely updates, and ensure every interaction reflects our commitment to excellent service. Key areas:
Provide customer service over the phone to understand clients’ requirements
Ensure the system is up to date will all requests
Coordinate and schedule work when needed
Update clients with the status of their jobs
Liaise with field staff to coordinate service calls

Are you the one?

You are an excellent communicator,



someone who listens and responds effectively. You thrive in a fast-paced setting - balancing responsiveness, accuracy and confidence managing schedules and priorities. You can demonstrate:
Solution orientated attitude
Natural flair to build relationships and influence outcomes
Confidence using computer systems and learning new software quickly
A positive attitude with a desire to learn and develop

What’s in it for me?

Join a respected Australian organisation where leadership, innovation, and integrity are valued. You’ll have access to:
A collaborative environment that supports qualified growth
Paid parental leave
Career development opportunities and mentoring programs
Access to a range of perks across dining and adventure, travel and health and well-being
The backing of two trusted Australian

📌 Customer Service Representative Northern Beaches Council
🏢 Armaguard
📍 Northern Beaches Council