ManpowerGroup is a global workforce solutions organisation with a strong presence across Australia and internationally. We deliver recruitment, workforce management and talent solutions that support businesses and individuals. Our values - People, Knowledge, Innovation - guide meaningful connections and sustainable growth.
About the Role
As an Account Manager , you will manage a diverse portfolio of clients across industries such as logistics, warehousing, manufacturing and supply chain.
This is a hands-on role combining strategic account management with operational oversight, ensuring consistent service delivery, workforce coordination and compliance, while identifying opportunities to strengthen partnerships and grow accounts.
What You'll Do
Manage and develop a portfolio of industrial clients across NSW, ensuring high-quality service delivery
Build robust, trusted relationships with client stakeholders across multiple sites
Oversee end-to-end recruitment and workforce solutions
Provide leadership and oversight of onboarding, inductions, rostering, timesheets and workforce coordination
Drive a strong safety culture and ensure compliance with site and legislative requirements
Identify opportunities to grow accounts and expand service offerings
Partner with internal recruitment and delivery teams to ensure consistent candidate supply and experience
Monitor performance, provide reporting and contribute to client reviews
Implement continuous improvement initiatives to enhance workforce outcomes and efficiency
What You Bring
Essential
Proven experience in industrial recruitment or workforce solutions within an account management capacity
Strong stakeholder management skills, with the ability to influence at different levels
Solid understanding of high-volume recruitment, workforce coordination and operations
Knowledge of industrial relations, employment legislation and safety standards
Robust organisational capability and ability to manage competing priorities
What We Offer
Opportunity to manage and grow a diverse industrial client portfolio
Ongoing career development and career progression
A values-driven, inclusive culture that supports innovation and success
The ability to make a tangible impact across clients and workforce outcomes
Inclusion matters We value diversity and inclusion. We welcome applications from people of all genders, cultures and backgrounds.
📌 Account Manager, Nsw Sydney
🏢 ManpowerGroup Australia
📍 Sydney
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