Launched in ****, Industry Beans is an award-winning specialty coffee roaster, café operator and retail brand.
From grassroots beginnings, Industry Beans has grown into a refined hospitality and coffee brand, with exciting opportunities for hospitality professionals of every experience looking to grow within an innovative and diverse company.
The Role
We are looking for a Cafe Manager to take ownership of the Café at Adelaide St. The right person will be experienced and passionate with a strong hospitality background with the ability to lead a team to execute the ultimate customer experience.
Responsible for managing a team of passionate Baristas, this role requires a person who possesses both strong coffee and leadership skills to deliver an outstanding and memorable customer experience.
This role offers the opportunity to:
Lead a small team of passionate Baristas
Work with a leading specialty coffee roaster with an innovative approach to coffee
Benefit from attractive remuneration and incentives
Grow within an exciting and fast moving company
Be supported by the team in our successful Newstead venue, senior manager team and involved owners
Tasks and responsibilities:
Develop a positive team culture, consistent with the Industry Beans brand values
Drive a market leading service experience and establishing a standard that all team members follow
Inspire team members to excel providing ongoing support, coaching and instill an appreciation for quality
Providing coaching and direction to the team; training and performance management as required
Managing the venue's administration, systems and ordering
Rostering the team to provide optimal coverage throughout the day whilst maintaining budgets.
Identifying opportunities to increase sales and improve the customer experience
Maintain quality, standards, safety and presentation of Café
You'll be perfect for this role if you have:
A passion for specialty coffee and hospitality
At least three years' experience in a similar management role
Strong all-round Customer service and Barista skills
The ability to influence, lead by example and achieve buy-in from your team
A passion for creating the ultimate customer experience
Advanced interpersonal, communication, customer service and leadership skills
A strong work ethic with the ability to meet and surpass KPIs
Both an ability and enthusiasm to manage systems and software
A current First Aid and CPR certificate (desirable)
Our Culture & Employee Advantages
Industry Beans is committed to an inclusive and healthy, skilled and dedicated workplace culture.
As a Team Member at Industry Beans, you can enjoy a wide range of benefits including:
Generous benefits and discounts
Up to $300 of Health and Wellness allowance
Training and development with growth opportunities
Inclusive and supportive culture
#J-*****-Ljbffr
📌 Cafe Manager (Queensland)
🏢 Industry Beans
📍 Queensland
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.