Solid experience with SRE and New Relic for monitoring and log analysis
Understanding of IAM, security protocols, and authentication flows
Understanding of Java (debugging, minor enhancements)
Experience with Kubernetes and containerized environments
Hands‐on experience with mTLS, OAuth2, OpenID Connect, and SAML
Familiarity with Codefresh and GitHub Actions for CI/CD
Nice to Have Skills:
Detailed Job Description:
Roles and responsibilities:
Provide Level 2 support for IAM platforms including Ping AM (Access Management) and ForgeRock stack
Monitor, triage, and resolve production issues related to authentication, authorization, and identity lifecycle
Investigate issues using monitoring tools like Splunk and New Relic
Support Kubernetes-based deployments and containerized IAM workloads
Assist with CI/CD pipelines using Codefresh and GitHub Actions
Work with Incapsula (Imperva WAF) for traffic filtering, security rules, and troubleshooting
Perform Java-based debugging and minor code enhancements
Participate in incident management, RCA, and problem management
Collaborate with security and infrastructure teams to ensure compliance with security best practices
Support release deployments and environment stability across Dev/Test/Prod
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