Supporting veterans and families through telephone-based clinical care.
We think outside the box by redefining recruitment.
Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.
Synergie Australia is seeking an APS6 Clinician for a labour hire opportunity based in Melbourne, VIC.
This is a telephone-based clinical role supporting veterans and their families through intake, assessment, triage, brief intervention and referral services.
The important parts:
Pay: $***** per hour + Super
Term: 24 months
Location: Melbourne, VIC
Candidates must be Australian citizens
What you will be required to do:
You will provide high-quality telephone-based clinical services in a rostered environment, supporting eligible clients with responsive intake, risk assessment, brief intervention and referrals. The role may include versatile working arrangements once training and proficiency requirements are met.
Provide telephone-based intake, assessment, triage and referral support
Deliver brief clinical interventions and immediate mental health support
Conduct risk assessments and apply appropriate call containment strategies
Maintain accurate clinical documentation in line with required templates and policies
Work collaboratively within a 24/7 rostered service environment
Engage in coaching, supervision and ongoing professional development
To be successful in the role you will:
Hold relevant registration or membership, such as AHPRA, AASW,



PACFA or ACA Level 3/4
Bring strong experience in mental health, counselling, intake, triage or crisis support
Demonstrate trauma-informed, client-centred practice
Apply sound judgement when responding to vulnerable clients and critical incidents
Communicate clearly and maintain high-quality written clinical records
Be an Australian citizen and able to obtain required checks and clearance
Highly regarded:
Experience delivering telehealth, phone-based counselling or crisis support
Experience supporting veterans, defence personnel or their families
Strong understanding of referral pathways, mental health services and risk management
What's on offer for you:
Meaningful work supporting veterans and their families
Melbourne-based opportunity with flexible arrangements to be agreed
Rostered clinical environment with ongoing coaching and supervision
Synergie Australia delivers a full 360o recruitment solution, consisting oftemporaryandpermanent recruitment services, and more.Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let'swork together.
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📌 Aps6 Clinician (Melbourne)
🏢 Synergie
📍 Melbourne