Overview
At Outcomes Connect Australia (OCA), we believe people do their best work when they feel connected, supported and inspired. Since ****, OCA has empowered Behaviour Support Practitioners to build confidence, develop their clinical skills and achieve best practice. Through genuine connection, collaborative learning and purposeful practice, practitioners' careers have transformed and thrived. Our model combines local delivery and national systems, ensuring consistency, safety and clinical excellence under a strong governance framework. If you're looking for a workplace where your ideas are heard, your development is prioritised and your wellbeing truly matters, we'd love to hear from you.
Job Description
As a Team Lead, you will make a real difference in the lives of people living with disability by helping them and those around them. You will focus on enhancing quality of life, reducing behaviours of concern and promoting the rights of people with disability.
You will support and lead a team of Behaviour Support Practitioners to deliver evidence-based, person-centred positive behaviour support services to participants in the community.
You will need to live in Melbourne, Victoria.
Responsibilities
Undertake support for your own reduced caseload of participants of all ages by providing exceptional evidence-based, person-centred positive behaviour supports
Identify, provide input, and implement ongoing quality improvement opportunities for service delivery by OCA
Provide leadership that develops individual potential and supports team members to thrive as clinicians, whilst also working collaboratively with the leadership group to improve the quality of supports provided
Ensure OCA provides a workplace that is safe, healthy and respectful, along with actively contributing to growing the culture of being a fun, people-focused and stimulating place to work
Why You'll Love Working with Outcomes Connect Australia
Supervision and Support:




You will receive regular clinical supervision from an experienced clinical leader, plus opportunities to join group-based supervisions from the very beginning
You will be supported by our experienced team of clinical leaders to ensure that your work is guided and supported every step of the way
You will participate in our national best practice onboarding and learning program, with a focus on understanding the role, the context of PBS and the best ways to support participants
You will participate in fortnightly learning prepared by Advanced and Specialist practitioners focusing on every aspect of our work, plus have access to our learning library of over 100 resources
Build Your Career
You will prepare an individualised Compulsory Professional Development (CPD) plan and Supervision Agreement with your supervisor, to plan out your journey from Proficient to an Advanced practitioner
You will be supported by your clinical advisor and clinical leadership team to advance in practice specialisation, leadership, case management or any aspect of your work you see as your focus area
You will be welcome to apply for one of the regular internal leadership positions, short-term secondments or adjunct roles that are available within our team
Team Culture
You will be a member of a values-led team that celebrates your wins and supports you through challenges
We believe everyone contributes to our culture, from our newest team members to our most senior practitioners
Balance That Works
Flexible scheduling and remote/community-based work
Sustainable caseloads that respect your energy and time
Space to rest,



recharge and enjoy life outside of work
Perks
Competitive salary + super + rewards for outstanding performance
$600 annual Health and Wellbeing subsidy
Salary packaging options
About You
Current suitability (i.e. registration) with the NDIS Commission as a Behaviour Support Practitioner at the Proficient or Advanced or Specialist level is essential
Demonstration of alignment to the company's vision to deliver evidence-based, outcome-focused supports which enable individuals and their significant others to live their best lives
Developed leadership skills
Demonstrated commitment to being a team player
Substantial experience in the provision of positive behaviour supports as recognised by The Positive Behaviour Support Capability Framework
Ability to demonstrate up-to-date evidence-based clinical skills
Excellent stakeholder engagement, communication (written and verbal) and problem-solving skills
Commitment to continuing professional development
Current Drivers Licence and own reliable vehicle
Qualifications
Degree level qualifications of relevance to providing support to people with behaviours of concern are highly preferred
Additional Information
If you are interested in a role with our supportive team, please submit your application online or contact me - Clare Neal - via - with any queries.
Equal Opportunity
You are welcome here. Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.
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📌 Behaviour Support Practitioner - Team Lead (Melbourne)
🏢 Outcomes Connect Australia
📍 Melbourne