Central Carlton Location working 7 am to 3pm Monday to Friday
Full-time, parental leave fixed-term role to commence asap through to August ****
Up to $70K base + 12% super
At Melbourne Business School, our purpose is to unleash ideas and leaders for a sustainable future.
The Opportunity
Reporting to the Assistant Operations Manager, as Receptionist you will be responsible for greeting and assisting all visitors, students and staff, and for supporting internal and external stakeholders as required. The role will also provide administrative support to ensure the successful running of the school. This is a great chance for the right candidate to showcase their professional orientation, customer service excellence and interpersonal skills.
Key responsibilities will include:
Greeting and assisting all MBS students, external and internal clients with enquiries
Answering a busy phone/switchboard
Assisting with bookings; for both rooms and conference space, accommodation and catering requirements
Manage check-ins/outs of residential guests
Assisting together with Facilities support staff with luggage storage and delivery
Cash management as reconciliation
Administrative support to the School's House team
About you
The successful candidate will possess the following attributes:
Exceptional service orientation and customer‐centric attitude
Demonstrated experience working in a customer service reception or front‐of‐house position
Experienced cashier responsibilities




Demonstrated experience working switchboards or answering phones
Advanced office administration and skilled services experience.
Ability to work across a span of operations hours (Monday to Friday 7.00 am – 3.00 pm). There may also be a requirement to work the occasional weekend, public holiday, or afternoon shift in times of leave replacement or busy periods.
Experience/knowledge of the following systems is preferred but not essential
Office RnD
Access card software including Salto
RMS 9 Booking system
Microsoft Office Suite, Outlook
Our ideal candidate will have a skilled presentation along with demonstrated attention to detail and excellent organisational and time management skills.
What's on offer
As a member of Melbourne Business School, you will enjoy:
A challenging and rewarding role with Australia's leading business school
Competitive remuneration, including not-for-profit salary packaging options
Subsidised gym membership, health and wellbeing programs and regular social events
Access to world-class learning and development programs at a discounted rate
A workplace that promotes diversity, collaboration and new ideas in the heart of Melbourne's innovation precinct
Working alongside talented and supportive colleagues who are passionate about providing exceptional learning experiences and communicating new ideas
To apply, please include a cover letter and resume as part of your application and ensure you highlight your relevant skills and experience.
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📌 Receptionist (Melbourne)
🏢 Melbourne Business School
📍 Melbourne