Role Overview
Support, maintain, and optimise data center infrastructure across hardware, networking, cabling, monitoring, and incident response. Duties scale by level (L1–L3) based on technical depth and ownership.
Core Responsibilities
L1 – Operations & Hands‐On Support
Perform rack/stack, hardware swaps, and physical installs
Complete cabling, patching, labelling, and basic troubleshooting
Run health checks, monitoring alerts, and ticket triage
Escort vendors and follow standard operating procedures
L2 – Technical Troubleshooting & Maintenance
Diagnose and resolve server, storage, and network issues
Perform firmware updates, configuration changes, and system maintenance
Support incident response, root cause analysis, and escalations
Maintain asset records, capacity data, and documentation
L3 – Advanced Engineering & Escalations




Lead complex troubleshooting across compute, storage, network, and virtualization
Optimise performance, capacity, and reliability of DC systems
Drive automation, process improvement, and infrastructure upgrades
Collaborate with architecture teams on design and implementation
Skills & Experience
Experience in data center operations (L1–L3 depending on level)
Solid understanding of servers, storage, networking, virtualization, cabling standards
Ability to work in controlled environments and follow strict change processes
Certifications (nice to have): CCNA/CCNP, Server+, Network+, ITIL, VMware, Azure/AWS
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📌 Data Center Engineer (Western Australia)
🏢 ScaleUp Technologies
📍 Western Australia