Company Description
Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets. For over 40 years, we've connected people, places and possibilities—moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA. We offer fully integrated, end‐to‐end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing. Our scale and reach help businesses operate more efficiently across borders and supply chains, and our team of 1,500+ people brings diverse perspectives and shared ambition. Be part of a company that gets things moving and build a career that moves with it.
Job Description
Join Mondiale VGL and take ownership of a portfolio where your expertise in freight forwarding and supply chain solutions truly makes an impact. This is a high‐visibility role suited to a commercially savvy operator who thrives on building trusted client partnerships and delivering smart, end‐to‐end logistics outcomes. At Mondiale, you will go beyond traditional account management. You'll act as a strategic advisor to your clients—leveraging deep market intelligence, operational expertise, and supply chain insight to drive performance, unlock value, and support long‐term growth.
What You'll Be Doing
Manage and grow a portfolio of key accounts, ensuring service excellence, retention, and profitability
Build strong, multi‐level client relationships and act as the primary point of contact
Lead proactive account management, including regular reviews, reporting, and QBRs
Translate global market trends, disruptions, and opportunities into actionable client strategies
Oversee onboarding, SOPs,



and ongoing optimisation of client supply chains
Monitor financial performance, margins, and commercial outcomes at both shipment and account level
Resolve escalations, manage exceptions, and ensure seamless end‐to‐end service delivery
Collaborate closely with operations, sales, and global teams to deliver consistent outcomes
Qualifications
4+ years with solid end‐to‐end freight forwarding expertise across multimodal movements
Deep understanding of PO management, supply chain flows, and operational best practice
Strong industry knowledge, including supply chain processes, Incoterms, Australian Customs, and current market trends
Commercial acumen with experience managing margins, P&L;, and pricing strategies
Confidence navigating complex logistics scenarios, customs, and compliance requirements
Ability to interpret market intelligence and provide strategic advice to clients
Advanced systems knowledge, including freight platforms, reporting, and visibility tools
A proactive, solutions‐focused mindset with a strong sense of ownership
Benefits
Be part of a dynamic and growing team in a global company with over 40 years of industry expertise
Join a supportive, energetic environment where no two days are the same
Build a career where your impact drives the future of the logistics and freight teams
We believe our people are our greatest strength—and the diversity of our team is central to how we grow and succeed. We're committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we're better together when our team reflects the diversity of the communities and customers we work with every day.
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📌 Key Account Manager (Melbourne)
🏢 Mondiale VGL
📍 Melbourne