SW Accountants & Advisors (SW) is Australia's best kept accounting secret. We are a leading advisory and accounting firm with a 90-year history in Australia. Operating in Melbourne, Sydney, Brisbane, and Perth, we have over 45 Partners and 400 staff and nationally. SW provide a full range of audit, business advisory, corporate finance, tax, private clients, and wealth management solutions. We are proud to be ranked as the 22nd largest firm by revenue in the **** AFR Top 100 Accounting Firms and the 9th largest national practice in Australia.
Own it, Love your work, Share the load, Embrace the ride, Open doors. Our values are at the very heart of our firm and guide the way we interact within our firm's teams, with our clients, and the way we interact and engage with you.
About the role
This role is ideal for someone who enjoys variety, questions how things work, and thrives beyond traditional BA boundaries. You'll engage in tech-driven projects, from shaping requirements and improving processes to hands‐on involvement with prototypes, testing, and change management. Versatile and proactive, you'll tackle multiple workstreams, map processes, validate solutions, and drive stakeholder adoption. Technical curiosity, enthusiasm for AI and emerging tech, and a passion for improving work processes are essential. If you like challenging the status quo and collaborating with both business and technical teams, this role is for you.
Key responsibilities
Gather, document, and prioritise business requirements from teams using sessions, interviews, and surveys
Map and analyse current "as‐is" business processes and design improved "to‐be" solutions




Maintain clear project records, process flows, and use cases
Identify and articulate opportunities for automation, data, and AI to enhance processes and user experience
Build strong relationships and collaborate with stakeholders to define needs and problem statements
Work with project managers and sponsors to define project scope and vision
Translate business needs into functional and technical requirements for technical teams
Partner with technical teams and SMEs to design solutions and ensure data quality
Support software/hardware product research and procurement
Develop and execute functional test plans and test cases in collaboration with project teams
Assist with project deployment, hyper‐care, and act as liaison between business and technical teams
Lead or coordinate change management, stakeholder engagement, communications, and adoption planning
Provide advice on technical solutions to non‐technical stakeholders
Analyse risks, benefits, and impacts of solutions; drive process improvement initiatives
Serve as product owner where needed and remain up to date on technology trends, especially AI
Skills and experience
3+ years in a similar role with relevant tertiary qualifications preferred




Strong business acumen and knowledge of financial/commercial operations
Skilled at writing clear technical and user‐friendly requirements
Excellent analytical, problem‐solving, influencing, and presentation skills
Proficient in business process mapping and documentation
Familiar with Waterfall, Agile, and SDLC methodologies
Ability to work independently or collaboratively
Strong organisational skills and attention to detail
Outstanding communication, interpersonal, and customer service abilities with diverse stakeholders
Willing to take a hands‐on approach when required
Advanced proficiency with MS Office 365, Visio, Power Platform, and collaboration tools
Interest or experience in AI, automation, or data‐driven solutions; able to identify use cases
Experience in testing support, UAT coordination, and defect management
Flexible across non‐traditional business analyst tasks
Professional Services and D365/HRIS project experience a plus
Best kept secrets of SW
Progressive firm, with excellent career opportunities
Hybrid working environment
2 additional AL days per year
18 weeks paid parental leave for primary carers and 3 weeks for non‐primary
Refer to client and refer a friend bonus scheme
Employee Assistance Program and Wellness perks
Assistance with home office setup
Social Club
Tailored Learning and Development Program
Paid Course/study leave
1 paid professional membership per year
Weekly lunch provided
Apply today
Create your own individual story and become a part of ours. If this sounds like the opportunity for you, click 'Apply now'.
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📌 It Business Analyst (Melbourne)
🏢 SW Accountants & Advisors
📍 Melbourne