Job Description Manhattan WMS Consultant / Retail Warehousing Supply Chain Specialist (12+ Years Experience) Position: Senior Manhattan WMS Consultant / Supply Chain Warehouse Operations Lead Skilled Summary Highly experienced Retail Warehousing and Supply Chain professional with 12+ years of experience in designing, implementing, supporting, and optimizing Warehouse Management Systems (WMS), with extensive expertise in Manhattan WMS.
Proven track record of delivering large-scale warehouse transformation programs, distribution center optimization, inventory management, automation integration, and end-to-end supply chain solutions within retail and omnichannel environments.
Key Responsibilities • Lead the implementation, upgrade, configuration, and support of Manhattan WMS solutions across multiple distribution centers.
• Analyze business requirements and translate them into warehouse management system designs and functional specifications.
• Manage end-to-end warehouse operations including receiving, put-away, replenishment, inventory control, picking, packing, shipping, and returns.
• Collaborate with business stakeholders, warehouse managers, supply chain teams, and third-party logistics (3PL) providers to improve operational efficiency.
• Drive warehouse process optimization initiatives to reduce operational costs and improve service levels.
• Support system integration between Manhattan WMS, ERP platforms (SAP, Oracle, JDA, Blue Yonder), Transportation Management Systems (TMS), and automation solutions.
• Lead testing activities including SIT, UAT, integration testing, and production deployment.
• Monitor warehouse KPIs such as Inventory Accuracy, Order Fill Rate, On-Time Delivery, Productivity, and Cycle Time.




• Provide production support and resolve critical warehouse operational issues within defined SLAs.
• Facilitate user training, change management, and knowledge transfer activities.
• Manage offshore/onshore teams and coordinate with vendors, business users, and technical teams.
• Drive continuous improvement initiatives using Lean, Six Sigma, and industry best practices.
Required Skills Functional Skills • Manhattan WMS (Active, SCALE, WMOS) • Warehouse Operations Management • Inventory Control Replenishment • Order Fulfillment Distribution • Reverse Logistics Returns Management • Retail Omnichannel Supply Chain • Labor Management Slotting Optimization • Transportation Logistics Processes Technical Skills • Manhattan WMS Configuration • SQL Database Queries • EDI Integration • API Middleware Integration • SAP/Oracle ERP Integration • Blue Yonder/JDA Systems • Reporting Analytics Tools Key Achievements • Successfully delivered multiple Manhattan WMS implementations and upgrades for large retail distribution centers.
• Improved inventory accuracy to over 99%.
• Reduced order fulfillment cycle time through warehouse process optimization.
• Enhanced warehouse productivity and operational efficiency through automation and system modernization.
• Led cross-functional teams across business, IT, and operations to deliver complex supply chain transformation programs.
Preferred Qualifications • Bachelor's degree in Supply Chain, Logistics, Information Systems, or related field.
• Manhattan WMS Certification.
• Lean Six Sigma Green Belt/Black Belt (preferred).
• Experience with retail, eCommerce, omnichannel, and distribution center operations.

📌 Manhattan Wms Consultant (Victoria)
🏢 Xpt Software Australia
📍 Victoria