Description Ready to take your career global?
Make your mark at one of the biggest names in payments.
We're looking for a Client Manager to join our ever evolving Software team and help shape the future of global commerce.
ABOUT THE ROLE We're looking for a Client Manager to join our high-performing Sentral team, partnering closely with schools to drive value, engagement, and long-term success.
This is a growth-focused, relationship-driven role where you will manage a portfolio of education clients, helping them maximise the value of Sentral while identifying opportunities to expand and strengthen our partnerships.
You'll act as a trusted advisor combining strong commercial acumen with genuine care for client outcomes.
SALARY The salary range for this position is AUD 110,000 to 117,000 per annum + superannuation and on target commision.
What You'll Own Build and maintain strong client relationships, acting as the primary contact to drive engagement, resolve escalations, and deliver a seamless client experience Proactively identify and deliver cross-sell and upsell opportunities, partnering with Sales and Product teams to grow portfolio value Support onboarding, adoption, and ongoing success through tailored engagement, training, and product demonstrations Develop and execute strategic account plans, including retention strategies, licence reviews, and risk management Lead renewal conversations and negotiations to ensure long-term partnerships and revenue continuity Capture client insights,



deliver webinars and engagement sessions, and act as the voice of the customer to inform product and service improvements What You'll Bring 2+ years' experience in Customer Success, Account Management, or Sales Solid consultative, communication, and negotiation skills Proven ability to build relationships across multiple stakeholder levels Customer-first mindset with a focus on quality outcomes Experience supporting users of complex software platforms (e.g. CRM, ERP, or Education systems) Ability (or willingness) to obtain a Working with Children Check It's a Bonus if You Have Experience in Education (e.g. former educator or EdTech experience) Familiarity with school management systems such as Sentral Tertiary qualification in Education or a related field About the team Our inclusive and global teams win together every day.
We're proud to have the best minds in the industry, who you can learn from as you grow your career.
The people, the energy, the connections – it's unmatched.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team.
We're curious and innovative – always finding better ways to deliver impact.
We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you?
Then you sound like a Globalpayer.
Apply now to take your career global.

📌 Client Manager (New South Wales)
🏢 Global Payments
📍 New South Wales