Part Time | Monday, Wednesday and Friday | Opportunity to Transition to Full Time
Are you passionate about helping people, building meaningful relationships and supporting patients through life changing dental treatment?
John Street Dental is seeking a compassionate, organised and motivated Treatment Coordinator to join our growing team.
This is an exciting opportunity for someone who wants to develop their knowledge, strengthen their treatment coordination skills and grow alongside a modern dental practice and one of North Brisbane's fastest growing dental groups.
The position will initially be part time across Monday, Wednesday and Friday, approximately 24 hours per week. As patient demand and treatment volume continue to increase, there will be genuine potential for the role to transition into a full time position.
About John Street Dental
John Street Dental is a modern, family friendly practice committed to providing exceptional care in a warm and welcoming environment.
Our clinicians provide a broad range of general and advanced dental treatments using modern technology and state of the art clinical workflows. From comprehensive restorative treatment and smile transformations to complex implant and All on X cases, our team is passionate about achieving outstanding outcomes and changing lives through dentistry.
As part of a rapidly growing dental group, you will have the opportunity to contribute to the development of treatment coordination systems, workflows and processes while receiving structured support, career development and guidance from experienced leaders across treatment coordination, lead management and business operations.
About the role
John Street Dental is a modern, family friendly practice committed to providing exceptional care in a warm and welcoming environment.
Our clinicians provide a broad range of general and advanced dental treatments using modern technology and state of the art clinical workflows. From comprehensive restorative treatment and smile transformations to complex implant and All on X cases, our team is passionate about achieving outstanding outcomes and changing lives through dentistry.
As part of a rapidly growing dental group, you will have the opportunity to contribute to the development of treatment coordination systems, workflows and processes while receiving structured support,



professional development and guidance from experienced leaders across treatment coordination, lead management and business operations.
Key responsibilities
As our Treatment Coordinator, you will be a trusted point of contact for patients considering or proceeding with comprehensive dental treatment.
You will help patients understand their treatment recommendations, answer their questions, ease their concerns and guide them confidently through every stage of their treatment journey.
Coordinating comprehensive treatment plans and appointments
Explaining treatment options clearly and compassionately
Discussing fees, payment options and financial arrangements with empathy and confidence
Following up with patients who are considering treatment
Maintaining regular communication throughout each patient's treatment journey
Working closely with dentists, clinical teams and front office team members
Maintaining accurate patient notes, follow up records and treatment coordination information
Working towards agreed treatment coordination and patient conversion goals
Delivering an exceptional patient experience that reflects the values of John Street Dental
Contributing to the continued growth and success of the clinic
About you
We are looking for someone who:
Has a genuine passion for helping people and creating exceptional patient experiences
Is compassionate, positive and an outstanding communicator
Builds trust easily and enjoys developing long term relationships with patients
Is highly organised, proactive and confident managing multiple patient journeys
Thrives in a busy, fast growing environment
Works collaboratively and enjoys being part of a supportive team
Is comfortable discussing comprehensive treatment and financial arrangements
Is motivated by achieving goals and takes pride in delivering strong outcomes for patients and the practice
Has a positive attitude and contributes naturally to a friendly workplace culture
Is eager to learn, develop and take on greater responsibility as the role grows




Has more than three years of dental assisting experience, preferably within an Australian dental practice
Previous treatment coordination experience would be highly regarded however, training and ongoing support will be provided to the right person with strong dental knowledge, communication skills and the motivation to grow.
What we're looking for
Previous experience as a dental treatment coordinator, dental receptionist, or similar patient-facing role in a dental or healthcare setting
A part time position across Monday, Wednesday and Friday
Approximately 24 hours per week, supporting genuine work life balance
The opportunity to transition into a full time position as patient demand grows
A genuine career growth opportunity within one of North Brisbane's fastest growing dental groups
Structured training and ongoing support from experienced treatment coordination and management leaders
Exposure to comprehensive dentistry, smile transformations, implants and All on X treatment
State of the art clinical workflows and modern dental technology
The opportunity to build your knowledge, responsibilities and career alongside the business
A friendly, collaborative and supportive team environment
Ongoing professional development and coaching
Performance incentives for achieving agreed KPIs and contributing to the clinic's success
A competitive hourly rate based on your skills and experience
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📌 Treatment Coordinator (Queensland)
🏢 John Street Dental
📍 Queensland