$*******k base + bonus - Own sales, CX systems for a fast-growing Aussie brand Report directly to Founder - High autonomy, shape how the business operates, no Australian-made adventure equipment - Alexandria NSW, high autonomy The right person won't just fill this role — they'll grow into running it.
This is a founder handover at a consistently growing Australian 4WD manufacturer.
High trust, high autonomy, real trajectory.
The Opportunity Our client is an Australian manufacturer of locally-made adventure van and 4WD equipment.
Four years of consistent year-on-year growth has created the need for a commercially sharp operator to take ownership of customer experience and sales — freeing the founders to focus on the next phase of scale.
You'll report directly to the Founder, own the full customer journey, and help build the systems and processes that grow with the business.
Recruiting through Giide.
Employer disclosed to shortlisted candidates.
Why This Role?
$*******K base + bonus Genuine long-term pathways – GM, Operations, or Commercial leadership as the business scales Consistent year-on-year growth – joining at the right time, not after the opportunity has passed Report directly to Founder – no middle management, decisions get made Shape the role – CX and BD systems still being built, you'll help design them Australian-made product – serious off-road and touring equipment, loyal customer base Alexandria NSW, in-office – real manufacturing business, not a call centre AI automation focus – actively improve how the business operates, not just maintain it What You'll Do 60% — Customer Experience Sales Own all inbound B2B and B2C enquiries — phone, email,



showroom Manage sales conversations from enquiry to order, quality over volume Set expectations on lead times, specs, and delivery Translate customer feedback into internal improvements 25% — Systems Business Development Improve CRM, quoting, lead tracking, and order workflows Document and scale sales and CX processes Identify AI and automation opportunities alongside leadership Support B2B trade partner relationships 15% — Product Industry Build deep product knowledge across the range Support customers with technical questions Work with production where sales and manufacturing intersect Who We're Looking For IDEAL: 2–5 years in sales, BDM, account management, or CX within manufacturing, trade supply, equipment, or product-based businesses.
ALSO WELCOME: Candidates from automotive, construction, or industrial supply with strong commercial instincts and genuine customer care.
Must-haves: Confident owning a sales conversation end-to-end Strong communicator — written and verbal Organised, proactive, detail-oriented CRM and digital tools experience (or fast learner) Ownership mindset — identifies what needs doing and does it Highly regarded: Background in 4WD, adventure van, automotive, or outdoor industry Understanding of manufacturing or supply chain environments Interest in AI, automation,



and process improvement Ambition to grow into a senior leadership role About the Business Established Australian manufacturer of adventure van and 4WD equipment.
Every product is designed and made locally.
Four consecutive years of growth with no signs of slowing.
Led by two founders — one focused on commercial and customer operations, one on manufacturing and engineering.
This hire takes the commercial reins, with a clear path to broader operational leadership as the business continues to scale.
Rapid-paced, no-nonsense culture.
Individual ownership.
Quality non-negotiable.
Customers first.
What's Included $100,*********,000 base + bonus Permanent full-time, Alexandria NSW 4 weeks annual leave + personal leave Direct report to Founder KPIs developed collaboratively High autonomy — own your priorities Career Trajectory Now: Own sales, CX, and systems as the business scales Year 1–2: Trusted commercial voice, B2B relationships established, systems improved Year 2–3: Team building potential as volume grows Year 3+: Natural progression toward GM, Commercial Manager, or Operations leadership for the right person This is a role for someone who wants to growth and accountability not someone looking for a comfortable seat.
Apply Now Submit your resume or call Giide: ************ Tell us: Your background in customer-facing commercial roles Why this type of business and industry appeals to you Your longer-term career ambitions Giide is recruiting on behalf of a confidential client.
Employer disclosed to shortlisted candidates only.
Note only candidates with valid rights to live and work in Australia will be considered.

📌 Business Development Manager (New South Wales)
🏢 Giide
📍 New South Wales