About the Business AM Dental Clinics is a busy dental practice located at Sydenham VIC, providing comprehensive dental care to the local community.
We are looking for an experienced and reliable Office Manager to join our team and lead the administrative operations of our practice.
About the Role Reporting to the Principal Dentist, the Office Manager will coordinate the daily administrative operations of the practice, supervise reception and support staff, and manage patient administration, financial processing and compliance functions, while working closely with the clinical team to keep the practice running smoothly.
Key Duties and Responsibilities Staff Supervision Office Coordination Coordinate the daily administrative operations of the dental practice Organise work schedules and allocate duties to ensure efficient workflow Supervise and support reception staff and dental assistants Assist with staff induction, training, performance support and roster administration Patient Administration Manage appointments, recalls and patient records Handle patient enquiries and coordinate communication between clinicians and patients Financial Resource Management Process payments,



invoicing and banking reconciliation Manage Medicare, HICAPS, DVA and health fund claims Order dental materials and office supplies, and maintain supplier relationships Compliance Operational Management Review office procedures and ensure compliance with workplace health and safety and infection control requirements Coordinate laboratory work and assist the Principal Dentist with administrative and operational matters Additional Responsibilities Manage front office operations and maintain a high standard of customer service Provide chairside support as required, including preparing treatment rooms, maintaining clinical records, sterilising instruments and monitoring clinical supplies Skills and Experience Proven experience in an office management, practice management or senior administrative role, ideally within a dental or medical practice Solid organisational, communication and leadership skills Sound understanding of Medicare, HICAPS, DVA and private health fund claims processes Ability to work reliably and professionally in a busy, patient-facing environment

📌 Office Manager (Melbourne)
🏢 AM Dental Clinics
📍 Melbourne