Our client, Jatec Petroleum Pty Ltd t/a Shell Grenfellis looking for a skilled Retail Manager to join their team.
Duties and Responsibilities · Plan, organise and oversee the daily operations of the fuel station, convenience store and Friesta Café to ensure efficient and profitable business performance.
· Supervise, train and support retail and café staff, including preparing rosters, allocating duties and monitoring performance.
· Deliver excellent customer service by handling customer enquiries, resolving complaints and maintaining a high standard of service.
· Monitor inventory levels, coordinate purchasing and maintain adequate stock of fuel, retail merchandise, beverages, groceries and café supplies.
· Oversee café and takeaway operations, ensuring food quality, hygiene and compliance with food safety regulations.
· Monitor daily sales, cash handling, banking procedures and financial reports to achieve business objectives.
· Develop and implement promotional activities and sales strategies to increase revenue and enhance customer engagement.
· Liaise with suppliers to ensure the timely procurement and delivery of fuel, retail products and food supplies.
· Ensure compliance with workplace health and safety, food safety,



consumer legislation and company policies.
· Analyse sales performance and operational reports, identify improvement opportunities and implement strategies to maximise profitability.
· Maintain the presentation, cleanliness and safety of the service station, convenience store and café.
· Build and maintain strong relationships with customers, suppliers and the local community to support business growth.
Eligibility Criteria: · Minimum Certificate IV qualification or an equivalent qualification in a relevant field.
· At least one year of recent post-qualification experience working as a Retail Manager.
· Ability to lead, motivate and supervise a team.
· Valuable verbal and written communication skills.
· Ability to work flexible hours, including weekends.
· Ability to drive sales, achieve targets, and implement sales strategies.
· Ability to communicate and liaise effectively with staff, customers, suppliers, and management.
· Strong visual merchandising skills.
· Strong problem-solving and decision-making skills.
· Ability to multitask, prioritise responsibilities, and maintain a well-organised retail environment.

📌 Retail Manager (New South Wales)
🏢 Jatec Petroleumt/a Shell Grenfell
📍 New South Wales