Defence Contract Opportunity | Systems Training Specialist
Azooa is seeking an experienced Systems Training Specialist / Learning & Development Specialist for RFQ ******* – CapabilityOne Training Provider with the Department of Defence.This opportunity supports CapabilityOne (C1), an ICT system used to manage information relating to the One Defence Capability System.
CapabilityOne supports Defence decision-makers, while the Investment Portfolio Management Branch provides analysis and advice that contributes to Defence investment and capability outcomes.As part of the ongoing sustainment, enhancement and continuous improvement of CapabilityOne, Defence requires an experienced training professional who can design, develop, maintain and deliver learning solutions that support effective system use and user adoption.The successful contractor will work within a multi-disciplinary Defence team and will play an important role in ensuring CapabilityOne users have access to current, reliable and practical learning materials as the system continues to evolve.
Role DetailsRole Title: Systems Training SpecialistRFQ ID: *******Opportunity: CapabilityOne Training ProviderAgency: Department of DefenceProgram / System: CapabilityOneLocation: Russell Offices, ACT ****Working Arrangement: 100% onsite – no remote option availableClearance: Minimum NV1SFIA Skill: TMCRSFIA Level: 4Key Position: YesEngagement: 120 daysStandard Day: 8 hoursMaximum Rate: $******/hour including super
About the RoleThe core purpose of this position is to support the effective adoption and ongoing use of CapabilityOne through high-quality learning and development activities.The role is not simply classroom training.
Defence is looking for someone who can contribute across learning design, digital training development, systems adoption, stakeholder engagement, content maintenance and face-to-face delivery.You will work closely with stakeholders and Subject Matter Experts to ensure training materials remain accurate, relevant and aligned with system changes.
You will also help create flexible learning options, including digital and self-paced content, so users can build confidence in the system.The role would suit someone who understands how to translate complex system functionality into practical, user-friendly learning experiences.
Key ResponsibilitiesThe successful contractor will be responsible for activities including:• Producing videos to provide CapabilityOne training to users who are recent to the system• Continuing the development and maintenance of existing learning materials as CapabilityOne undergoes enhancements and uplifts• Engaging with stakeholders and Subject Matter Experts to ensure existing training materials remain relevant, accurate and reliable• Creating self-paced digital training modules while complying with applicable security regulations relating to CapabilityOne and relevant data• Delivering in-person training sessions on an ad hoc basis when requested by system stakeholders• Supporting timely delivery outcomes and identifying opportunities to improve training and delivery processes• Working collaboratively within the CapabilityOne multi-disciplinary team• Supporting effective user adoption as new functionality,



improvements and system changes are introduced• Helping ensure training content remains aligned with the operational needs of Defence usersThese responsibilities are directly reflected in the CapabilityOne Training Provider Statement of Work.
Key Deliverables / OutcomesThe contractor is expected to contribute to outcomes such as:• CapabilityOne training and onboarding videos• Updated learning materials aligned with system enhancements and uplifts• Self-paced digital learning modules• User-focused training content that reflects current system functionality• Stakeholder and SME-validated learning materials• In-person training sessions where required• Practical guidance and learning resources that support CapabilityOne users• Continuous improvement of existing training processes and materials• Timely delivery of training outcomes within the broader CapabilityOne programThe broader Work Order also places importance on supplier performance, including positive working relationships, "Best for Project" behaviours, timely delivery and responsiveness.
Essential ExperienceDefence requires candidates with:• At least 3 years of recent experience in Training, Change Management or Learning & Development• Demonstrated experience in learning and development design and delivery• Strong stakeholder engagement capability• Experience working collaboratively with Subject Matter Experts• Ability to develop and maintain practical learning materials• Ability to contribute effectively within a multi-disciplinary delivery environment• Minimum NV1 security clearanceExperience within Defence or another Commonwealth Government department is preferred.
Highly Relevant ExperienceCandidates will be particularly well positioned where they can demonstrate practical experience in areas such as:• Systems training• Digital adoption• Learning and instructional design• Training needs analysis• Development of user guides and training materials• Video-based learning content• Self-paced digital training modules• Change management• User adoption and organisational change• ICT transformation programs• System enhancement or uplift programs• Stakeholder and SME engagement• Face-to-face training delivery• Training evaluation• Learning content maintenance• System rollout support• User readiness activities• Defence ICT environments• Commonwealth Government programs• Working within security-classified environments• Agile or multi-disciplinary delivery teams
Who Could Be a Good Fit?
Azooa would be interested in hearing from candidates with backgrounds such as:• Systems Trainers• Digital Adoption Specialists• Learning & Development Specialists• Instructional Designers• Change Analysts with strong training delivery experience• Organisational Change professionals with hands-on learning responsibilities• Business Analysts who have substantial systems-training and user-adoption experience• Systems Analysts who have developed learning materials and delivered user-facing trainingBusiness Analysts and Systems Analysts may be relevant where their experience includes hands-on activities such as training needs analysis, user guides, digital learning materials, workshops, system rollout,



adoption support, UAT support, change communications or end-user training.Pure technical analysis experience without a strong user-facing training or adoption component is unlikely to be as closely aligned.
What Will Strengthen Your Submission?
A strong CV should clearly demonstrate recent examples of:• Designing and delivering learning solutions for ICT or business systems• Creating training videos, digital modules, user guides or other learning content• Supporting system enhancements, releases, upgrades or transformation programs• Working directly with SMEs to understand system functionality and convert it into usable learning content• Maintaining training materials as systems or business processes change• Delivering in-person or facilitated training sessions• Supporting digital adoption and user readiness• Applying change management principles to learning and adoption• Working successfully in Defence or Commonwealth Government environments• Operating within security-sensitive environments• Collaborating effectively within multi-disciplinary teams• Delivering outcomes within agreed timeframesWhere possible, candidates should include measurable examples such as:• Number of users trained• Number of learning modules created• Number of system releases supported• Training evaluation results• Adoption or user-readiness outcomes• Size and complexity of stakeholder groups• Improvements made to existing learning processes or materials
Clearance RequirementsA minimum NV1 personnel security clearance is required.Candidates should be able to confirm their current clearance status.The role operates within a Defence ICT environment that includes the Defence Protected Network and Defence Secret Network.
The SOW also identifies Secret-level security arrangements relating to areas such as directories, authentication, access control and encoding.Location / Working ArrangementThis role is based at: Building R3, Russell Offices, Russell ACT ****
The Statement of Work explicitly states that all services are to be completed onsite and no remote options are available.
Candidates should therefore be comfortable working onsite in Russell and should clearly confirm this in their response.
Rate GuidanceAzooa recommended maximum rate: $******/hour including superAzooa recommends bidding at or below $******/hour including super where possible to support a stronger value-for-money position.
Rate competitiveness generally works as follows:• Below $******/hour including super: strongest value-for-money position• At $******/hour including super: aligned with the nominated maximum and may remain competitive• Above $******/hour including super: less competitive unless specialist experience, clearance or domain relevance strongly supports the rateHigher rates may still be considered where niche systems training, CapabilityOne experience, Defence domain knowledge, learning design expertise, active clearance or strong program relevance outweigh rate competitiveness.Azooa can work with suitable candidates to help position both their profile and expected rate appropriately for the opportunity.
If your background includes systems training, digital learning, instructional design, change management, user adoption or Defence ICT training, this could be a strong opportunity to contribute to an important Defence capability environment.

📌 Training And Development Specialist (Canberra)
🏢 Azooa
📍 Canberra