We are looking for a motivated Business Development Associate to help develop new opportunities for engineering services and digital technology solutions across Australia.

This role is open to candidates from sales, customer service, or business development backgrounds, as well as people currently working in mining, resources, engineering, operations, projects, who want to move into a commercial client-facing career.

Mining, resources, or process industry experience will be well regarded, but it is not essential. We are equally interested in people with strong communication skills, outbound sales confidence, curiosity, resilience, and a willingness to learn technical concepts over time.

In this role, you will be the first point of contact for potential customers. You will learn how to speak with business and technical stakeholders, understand their challenges, and introduce solutions that improve engineering efficiency, design quality, automation, and digital adoption.

Who this role may suit

- Someone currently working in mining, resources, engineering, maintenance, operations, projects, estimating, drafting, site support, or technical coordination who wants to move into a client-facing commercial role

- Someone with outbound sales, lead generation, appointment setting, recruitment, customer service, or business development experience

- Someone interested in engineering services, industrial technology, automation, digital solutions, data, AI, or design technology

Responsibilities

- Identify and contact potential customers through phone calls, email outreach, LinkedIn, and other sales channels





- Research target companies and understand where Neilsoft’s engineering and digital solutions may be relevant

- Qualify leads by understanding customer needs, current challenges, decision-makers, and upcoming opportunities

- Book introductory meetings for senior sales and technical team members

- Attend client meetings to learn the sales process and support follow-up actions

- Maintain accurate records of leads, conversations, opportunities, and next steps in the sales pipeline

- Follow up consistently with prospects and nurture relationships over time

- Keep an eye on market activity, customer investment plans, and new opportunities across Australia

Experience

- Essential: Strong communication skills and confidence speaking with business customers by phone, email, and LinkedIn

- Essential: Ability to ask good questions, listen carefully, and understand customer needs

- Essential: Organised approach to follow-up, pipeline management, and meeting targets

- Essential: Positive attitude, resilience, curiosity, and confidence working with new prospects

- Essential: Ability to work with and understand complex technology

- Essential: Interest in engineering, construction, manufacturing, industrial technology, digital solutions, data, automation, or AI

- Essential:



Willingness to learn technical concepts over time with support from the team

- Essential: Ability to work independently and travel within Australia when required

- Helpful but not essential: Previous experience in outbound sales, lead generation, appointment setting, business development, customer service, recruitment, or a similar client-facing role

- Strong plus: Experience in mining, resources, mineral processing, bulk materials handling, fixed plant, maintenance, engineering, project delivery, site operations

What’s on Offer

- Opportunity to build a sales or business development career in a growing engineering and technology organisation

- Training and support to help you understand engineering services, digital technology solutions, mining customers, and industrial markets

- Chance to use mining, technical, customer service, or sales experience in a more commercial client-facing role

- Exposure to high-value solutions across engineering design, digital adoption, automation, data, and AI

- Explicit pathway to grow from an SDR or business development associate role into broader sales, account development, or client relationship management

- Opportunity to work with mining, industrial, manufacturing, infrastructure, and construction clients across Australia

- Flexible environment where you can build your confidence, skills, and industry knowledge over time

- Competitive salary

- Long-term career growth within a global engineering and technology organisation

- Return-to-work candidates are welcome

📌 Business Development Associate/ Sales Development Representative (Sydney)
🏢 Neilsoft Australia
📍 Sydney