L’Oréal is seeking an experienced DDX Manager to lead customer engagement and loyalty strategies across B2B and B2C channels in ANZ. Define the overarching CRM and lifecycle roadmaps, orchestrate key loyalty programs, and drive our 1P data acquisition strategy for PPD ANZ.
You will manage two direct reports and collaborate with brand, commercial, and CDMO teams. You will oversee Salesforce Marketing Cloud, ensure data privacy compliance, optimize campaigns, and mentor the CRM team to deliver
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📌 CRM Strategy Lead Lifecycle, Data & Growth (Melbourne)
🏢 L'Oreal Usa
📍 Melbourne
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