Our client is a well-established insurer with a strong reputation for service excellence and a genuine commitment to the people and businesses it protects. As the organisation continues to grow its data and insights capability, it's looking for a Manager to lead a team of analysts and data scientists and ensure their work translates into insight that genuinely helps clients.

About the Role

This newly created role sits within a specialist function focused on client-facing insight and engagement. You'll lead a small team of analysts and data scientists dedicated to this space, while also drawing on the organisation's broader centralised data capability - spending most of your own time as a business partner, engaging stakeholders on how data and insights can explain and solve real client and business issues.

Key Responsibilities

- Lead a small, specialist team of analysts and data scientists, while leveraging and collaborating with the organisation's centralised data function;
- Design and deliver executive and senior management briefings that translate complex data into explicit, compelling narratives;
- Present confidently to external stakeholders and clients, bringing their trends and performance to life through storytelling;
- Maintain a genuine interest in client-level and portfolio-level trends and help clients understand and act on them;
- Work closely with corporate governance, audit, risk and legal stakeholders as part of business-as-usual operations; and
- Support the implementation of new systems and platforms that improve how insights are captured and shared.

About the Organisation

Our client is a well-established insurer with a strong reputation for service excellence and a genuine commitment to the people and businesses it protects. As the organisation continues to grow its data and insights capability, it's looking for a Manager to lead a team of analysts and data scientists and ensure their work translates into insight that genuinely helps clients.

About the Role





This newly created role sits within a specialist function focused on client-facing insight and engagement. You'll lead a small team of analysts and data scientists dedicated to this space, while also drawing on the organisation's broader centralised data capability - spending most of your own time as a business partner, engaging stakeholders on how data and insights can explain and solve real client and business issues.

About You

- Proven experience leading a team of analysts, data scientists, or similar technical specialists;
- Strong communication and stakeholder engagement skills, with the confidence to proactively lead conversations with senior leaders rather than simply respond to requests;
- A genuine interest in client and business performance trends, with the ability to translate them into clear, engaging narratives for varied audiences;
- Comfortable and credible presenting to external audiences;
- Corporate governance operational experience highly regarded - e.g. working alongside auditors, risk and legal teams; and
- Exposure to CRM or similar system implementations is a plus, though not essential.

Why Apply

This is a genuine opportunity to lead a newly created function, reporting into a senior leader within a newly established part of the business. You'll have real scope to shape how the organisation uses data to engage clients - without the technical build being on your shoulders.

At u&u; Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process (including alternate formats to apply), or have a preferred method of communication, we encourage you to make a request via ***********@uandu.com or contact u&u; on 07 3232 9*** to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u;'s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

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📌 Manager Client Insights and Analytics (Queensland)
🏢 u&u. Recruitment Partners
📍 Queensland