Great sales leaders don't just drive results. They build confidence, develop capability and create an environment where people can do their best work.
As Sales Team Leader, you'll lead a team of sales consultants, helping them achieve their goals while delivering an outstanding experience for members. You'll have the opportunity to influence performance, develop future talent, contribute to strategic projects and play a key role in the continued growth of the business.
This role offers a balance of people leadership, operational responsibility and commercial impact. You'll be trusted to make decisions, improve processes and help shape the direction of the team.
Why You Will Like Working Here
Work should fit around your life, not the other way around.
You'll be joining an organisation that values its people, invests in development and recognises the significant role great leaders play in creating positive employee and member experiences.
Along with the opportunity to lead an established team and make a genuine impact, you'll enjoy benefits that support both your career and wellbeing.
- Hybrid working arrangements
- 5 weeks annual leave
- $1,500 health insurance subsidy
- Free breakfast and snacks in the office
- Ongoing learning and development opportunities
- The opportunity to lead, coach and develop others while influencing business outcomes
What You Will Be Working On
This is a hands-on leadership role where you'll spend your time supporting your team to succeed while ensuring sales, service and operational goals are achieved.
You will:
- Lead, coach and develop a team to achieve individual and team performance targets
- Create a positive, accountable and high-performing team culture
- Provide regular coaching,
feedback and development support
- Monitor quality outcomes and support continuous improvement
- Drive sales performance while maintaining an exceptional member experience
- Review processes and identify opportunities to improve efficiency and outcomes
- Build strong relationships with stakeholders across the business
- Contribute to strategic projects and business initiatives
- Support the achievement of customer satisfaction and member experience goals
What Type Of Person Will Be Successful
You'll thrive in this role if you're the type of leader who genuinely enjoys helping others succeed.
You know how to balance performance expectations with support and development. You're comfortable having coaching conversations, celebrating success, addressing challenges early and creating an environment where people feel valued and accountable.
You'll bring:
- Experience leading a sales team
- Strong sales and customer service capability
- Experience in a contact centre or phone-based sales environment
- Coaching, training and development skills
- Strong reporting and analytical skills
- The ability to build relationships and influence stakeholders
- A proactive approach to problem-solving and continuous improvement
- The ability to adapt, prioritise and lead through change
- Experience within insurance, health insurance or financial services will be highly regarded.
During the selection process, candidates will be required to undergo additional background checks including verification of experience and qualifications in determining their suitability for the role. Successful candidates will also need to agree to undergo a National Police Check
Please note only successful applicants will be contacted
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📌 Sales Team Leader (Parramatta)
🏢 CBHS Health Fund
📍 Parramatta
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