Holfords Pools is seeking a Sales Assistant to join our team on a contract basis at our Bellevue Hill store in NSW. This is an exciting opportunity to become part of a dynamic retail environment, where you will play a key role in delivering exceptional customer service and driving sales. As a Sales Assistant, you will be the face of our business, helping customers find the perfect products to meet their pool and leisure needs whilst building lasting relationships and contributing to our store's success.
What you'll be doing
- Greeting customers warmly and providing expert assistance in selecting products that meet their specific requirements
- Processing sales transactions accurately and efficiently using the point-of-sale system
- Maintaining product knowledge across our range of pool and leisure items to provide informed recommendations
- Restocking shelves and displays to ensure merchandise is well-presented and readily available
- Handling cash and card payments with accuracy and attention to security procedures
- Responding to customer enquiries and resolving issues in a professional and courteous manner
- Supporting the team with general store duties including cleaning and organisation
What we're looking for
- Previous retail or customer service experience, preferably in a sales setting
- Excellent communication and interpersonal skills with the ability to engage effectively with diverse customers
- Strong numeracy skills and proficiency with point-of-sale systems
- A positive, friendly attitude and genuine enthusiasm for delivering outstanding customer service
- The ability to work both independently and as part of a collaborative team
- Physical capability to lift and handle merchandise throughout your shift
- Reliability and punctuality with flexibility to work retail hours
- Willingness to learn about products and develop product knowledge
- Basic computer literacy and attention to detail
What we offer
At Holfords Pools, we value our team members and offer a supportive work environment where you can develop your retail and sales skills. We provide training to help you succeed in the role and opportunities to grow within the business. We are committed to creating a positive workplace culture where our staff feel valued and motivated to deliver excellence.
About us
Holfords Pools is a leading retailer specialising in pool and leisure products, dedicated to serving our customers with quality merchandise and exceptional service for over 60 years. Located in the heart of Bellevue Hill, we pride ourselves on our extensive product range and knowledgeable team. Our mission is to help customers create and maintain their perfect pool and outdoor leisure spaces. With a strong reputation built on customer satisfaction and reliable service, we continue to grow and expand our presence in the community.