Position Description

This position is responsible for leading and supporting the ushering/bar team to deliver outstanding customer service and ensure the secure and efficient operation of theatre events. The role oversees front‑of‑house operations, including patron services, ticketing, crowd management, and bar operations, while providing direction, guidance, and support to staff throughout each event.

- Lead and support ushering and bar team to deliver exceptional customer service.
- Coordinate patron entry and seating.
- Oversee ticket checking and respond to enquiries.
- Manage crowd flow.
- Ensure bar operations and responsible service of alcohol are conducted in accordance with venue procedures.

Qualifications

- Previous experience in theatre or venue ushering and bar operations.
- Demonstrated leadership or supervisory experience.
- Current RSA.
- Commitment to workplace safety, including First Aid (or willingness to obtain certification) and Fire Safety training.
- Experience with theatre ticketing systems and ticket sales.





Remuneration

- Base salary commencing at $34.97 gross per hour
- 25% casual loading
- 12% superannuation
- Performance payment 1% - 3.5% annual salary
- Annual award increase
- Contact: Evelyn Ivy on
- Closing date: 9 August 2026

Applications must address the Essential Criteria. It is preferred that you obtain the position description and information on how to apply from our website Applications addressing the selection criteria, accompanied by a resume, references and copies of qualifications should be emailed to prior to closing date. If you are unable to get access to a computer, hardcopy applications may be posted to Staff Applications, Blue Mountains City Council, Locked Bag 1005, KATOOMBA NSW 2780.

We encourage you to complete our voluntary Equal Employment Chance (EEO) Survey. Please note, it is unrelated to your application.

#J-18808-Ljbffr

📌 Theatre Services Supervisor (Usher / Bar) (casual)
🏢 Blue Mountains City Council
📍 City of Sydney