A leading contact centre in Melbourne is seeking a Quality and Training Team Lead to guide operational standards and mentor a high-performing team. The ideal candidate will have experience in managing quality and training functions, along with solid communication and leadership skills. Responsibilities include developing quality strategies, maintaining compliance frameworks, and fostering a culture of excellence. This role offers opportunities for career growth and participation in health and wellbeing initiatives.
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📌 Quality & Training Lead - Shape Strategy & Ignite Excellence (Melbourne)
🏢 recoveriescorp
📍 Melbourne
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