Hours: Monday to Friday, 8:30am–4:30pm
Location: North Gosford, NSW
Hourly Rate: $30+ per hour (depending on experience)
Coastal Orthopaedics North Gosford is a well-established and fast-paced specialist practice seeking a reliable, enthusiastic, and patient-focused Medical Secretary to join our team on a 12-month maternity leave contract. There may be the possibility of extending the position beyond the initial contract period.
This is a full-time role, ideal for someone who thrives in a busy environment and enjoys helping patients navigate their care.
About the Role
As the first point of contact for our practice, you will play a key role in delivering exceptional patient service while ensuring the smooth day-to-day operation of our busy specialist clinic.
Key responsibilities include:
- Managing a high volume of incoming calls
- Booking appointments and coordinating patient schedules
- Triaging referrals and ensuring timely follow-up
- Handling patient enquiries with professionalism, clarity, and empathy
- Explaining surgery quotes and assisting with related questions
- Maintaining accurate patient records and completing administrative tasks
- Daily use of Blue Chip and Medical Director software
About You
We are looking for someone who is:
- Reliable, punctual, and able to commit to five days per week
- Enthusiastic, eager to learn, and comfortable working in a fast-paced environment
- Professional with an excellent telephone manner
- Confident multitasking and managing competing priorities
- Highly organised with robust attention to detail
- Experienced in medical administration (preferred but not essential)
- Familiar with Blue Chip and Medical Director software (highly regarded)
What We Offer
- A supportive and friendly specialist team
- Monday to Friday hours with no weekend work
- The opportunity to work in a respected orthopaedic specialist practice
- Competitive hourly rate of $32+ per hour, depending on experience
- A 12-month maternity leave position with extension
If you are a positive, committed individual who enjoys working in a busy clinical environment, we would love to hear from you.
Please apply with your resume and a brief cover letter to ••••@cosi.com.au
📌 Medical Secretary–(12m Maternity Leave Contract with Extension) (North Gosford)
🏢 Coastal Orthopaedics and Sports Injuries
📍 North Gosford
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