About the role

Kazz & Co Pty Ltd is seeking a highly organised, experienced and proactive Business Support & Scheduling Leader to join our growing team in East Bendigo.

This is a busy, fast-paced role that is central to the smooth operation of our business. You will be responsible for coordinating staff rosters, participant support schedules and company vehicles while supporting the day-to-day administration of our office.

To succeed in this position, you must be confident managing competing priorities, responding to unexpected changes and maintaining a high level of accuracy while working under pressure.

This role would suit someone who enjoys solving problems, takes ownership of their responsibilities and understands the importance of reliable scheduling within a 24/7 support environment.

This is a full-time, Monday-to-Friday position based in our East Bendigo office. The successful applicant will also participate in a rotating after-hours on-call roster.

Key responsibilities

- Preparing, maintaining and regularly reviewing staff rosters
- Coordinating participant support schedules and responding promptly to roster changes
- Scheduling staff and company vehicles efficiently
- Managing staff availability, leave requests and shift coverage
- Identifying and resolving roster gaps promptly
- Communicating roster changes clearly with staff, participants and relevant stakeholders
- Participating in a rotating after-hours on-call roster
- Responding calmly and professionally to unexpected staffing or scheduling issues
- Ensuring all information is entered accurately and kept up to date




- Completing general business administration and office support tasks
- Assisting with the continued improvement of scheduling and administrative systems
- Working collaboratively with management and the broader administration team

What we are looking for

The successful applicant will have:

- Demonstrated experience in high-volume scheduling or rostering within a fast-paced workplace
- Strong administrative and office coordination experience
- The ability to remain calm, organised and solution-focused under pressure
- Excellent time-management skills and the ability to manage competing priorities
- Exceptional attention to detail and a strong commitment to accuracy
- Strong written and verbal communication skills
- A friendly, professional and respectful manner
- The confidence to communicate expectations and follow up outstanding information
- The ability to work independently while contributing positively to a team
- Robust computer skills, including Microsoft Outlook, Excel and Word
- A reliable, accountable and proactive approach to work
- Full Australian working rights without the requirement for employer sponsorship
- Availability to participate in a rotating after-hours on-call roster

Previous experience within the NDIS, disability, community services, healthcare or another 24/7 rostering environment will be highly regarded.

Experience using ShiftCare or a similar rostering platform would also be an advantage.

Pay: From $38.00 per hour

Experience:

- Appointment scheduling: 2 years (Preferred)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Business Support & Scheduling Leader (Bendigo)
🏢 Kazz
📍 Bendigo