We are seeking a friendly and dedicated Medical Receptionist to join our healthcare team. The ideal candidate will play a crucial role in creating a positive first impression for our patients and ensuring the smooth operation of our front office.
Key Responsibilities:
- Greet and assist patients in a friendly and professional manner.
- Manage incoming calls and schedule appointments efficiently.
- Manage, triage and action referrals for diagnostic testing and specialist appointments.
- Handle patient check-ins and check-outs, ensuring accurate information is collected.
- Maintain electronic medical records and ensure patient confidentiality.
- Process Medicare claims and verify patient billing information.
- Assist with billing inquiries and coordinate referrals.
- Support the clinical team, and Specialists with administrative tasks as needed.
Qualifications:
- High school diploma or equivalent; certification in medical administration preferred.
- Previous experience as a medical receptionist or in a healthcare environment is highly desirable.
- Strong communication and customer service skills.
- Computer literacy skills: proficient in Microsoft Office, Drop Box and familiarity with EMR systems.
- Ability to multitask and manage a busy office setting.
- Detail-oriented with excellent organizational abilities.
Why Work With Us?
- Opportunity to be part of a caring team dedicated to patient health and wellness.
- Professional development opportunities and room for advancement.
- A supportive workplace culture that values your contributions.
Job Types: PART TIME 2-3 DAYS (Monday and Wednesday availability is non negotiable)
Expected hours: 16 - 24 hours per week
Schedule: 8 hour shift
Experience:
- Medical admin: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
Expected Start Date: 31/09/2026
If you are enthusiastic about helping others and thrive in a fast-paced environment, we encourage you to apply! Please submit your resume and cover letter to ••••@respiratoryservice.com
📌 Medical Receptionist (Ringwood)
🏢 Respiratory & Sleep Service
📍 Ringwood
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