Commerce seeks a commercially minded Customer Success Manager to own a hybrid portfolio of named and scaled accounts, accountable for Net Revenue Retention and renewal performance across two engagement models.You will develop strategic success plans, manage risk, and partner with Sales, Product, Marketing and Support to deliver measurable value.
Robust communication and data‐driven decisions are essential.
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📌 Ai-Savvy Hybrid Csm: Retention & Growth Leader (New South Wales)
🏢 Commerce
📍 New South Wales
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