Operations Supervisor (Rockhampton)

Operations Supervisor (Rockhampton)

08 Aug
|
Team Global Express
|
Rockhampton

08 Aug

Team Global Express

Rockhampton

About the RoleTeam Global Express is seeking a Supervisor to join our team in Gracemere, Rockhampton.
This is a hands-on leadership role responsible for overseeing the performance, safety, and coordination of our truck drivers, forklift operators, and dockhands across the depot.
This is a FT Permanent role, Monday to Friday (7am Starts).
You will be at the centre of daily operations—ensuring freight moves efficiently from dock to delivery, routes are executed effectively, and teams are supported, engaged, and held accountable to high standards.
This role requires a hands-on leader who thrives in a fast-paced transport environment, can make real-time decisions, and is confident managing people, performance, and operational outcomes simultaneously.
With a strong focus on safety, service delivery, and team leadership, you'll play a critical role in driving depot performance while fostering a positive and disciplined workplace culture.What You'll DoLead and supervise a team of truck drivers, forklift operators, and dockhands, ensuring clear direction, accountability, and performance alignmentManage the day-to-day execution of PUD operations, including dispatch, route allocation, load planning, and delivery performanceOversee inbound and outbound freight handling, ensuring accuracy, efficiency, and compliance with operational proceduresActively monitor driver and handler productivity, addressing performance gaps through coaching, support, and corrective action where requiredChampion a strong safety culture by enforcing Chain of Responsibility (CoR), WHS policies, and safe work practices across all activitiesConduct pre-starts, toolbox talks, and ongoing communication to keep teams informed, engaged, and alignedCoordinate fleet utilisation and ensure vehicles and equipment are used effectively and reported for maintenance when requiredRespond to and resolve operational issues in real time, including delays, service disruptions,



and resourcing challengesCollaborate with internal staff and management to ensure seamless end-to-end operationsEnsure compliance with scanning, freight tracking, and system processes to maintain data integrity and visibilitySupport workforce planning, including rostering, leave management, and labour allocation to meet operational demandsWhat You'll BringProven leadership experience managing frontline operational staff in a similar environmentAbility to lead from the front—confident working on the floor, engaging directly with drivers and handlers, and setting the standard for performanceCommunication and interpersonal skills, with the ability to influence, coach, and manage a diverse workforceSolid problem-solving capability, with the ability to make sound decisions under pressure in a time-critical environmentExperience with transport management systems, scanning processes, and operational reportingOrganisational and planning skills, with a focus on meeting deadlines and service KPIsA genuine focus on safety, team culture, and operational excellenceAbout Team Global ExpressTeam Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand.
We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by ****.
To learn more about our story, visit .
Why TGEWe care about our customers, our people, and our planet.
We are always innovating and improving our services.




We are driven by passion and purpose, and we never stop.What we offerCompetitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyoneWe celebrate difference.
We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.TGE is listed as one of LinkedIn's Top Companies of **** and **** in Australia.Connecting people and communities| Driving eCommerce | Moving Australia & Recent Zealand With an unrivalled and expansive network, Team Global Express builds unique, innovative, and tailored transport and logistics solutions to connect people, communities, and businesses across Australia and New Zealand.Backed by Allegro Funds, Australia's most awarded and largest transformation and turnaround private equity firm, we're looking to the future and working towards new and exciting ways to put our customers' businesses at the heart of ours.
#J-*****-Ljbffr

📌 Operations Supervisor (Rockhampton)
🏢 Team Global Express
📍 Rockhampton

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