Experience Co forms a part of the Experience Co. group (ASX: EXP) which is an adventure tourism company founded in **** with the vision of becoming the largest and most respected adventure tourism company in the world.
We offer the best of the best in adventure experiences with numerous locations throughout Australia and New Zealand.As a business, we empower our employees to do what they do best - deliver extraordinary experiences.About the roleWe're on the lookout for Casual Sales Agents to join our team in Cairns due to our continued success and ongoing growth.
This is an exciting opportunity to join the Experience Co Group and be part of a leading tourism company where delivering exceptional customer experiences and having fun are all part of the job.Successful candidates will support either our Skydive Australia or Reef Unlimited operations, depending on business requirements.Skydive Australia delivers unforgettable skydiving experiences across Australia, helping customers tick off their bucket-list adventure.Reef Unlimited operates a diverse fleet of vessels across Cairns and Port Douglas, including Reef Magic Cruises, Dreamtime Dive & Snorkel, Big Cat Green Island, Fitzroy Island Adventures, and Calypso Reef Cruises, showcasing the beauty of the Great Barrier Reef.You will need to be available to work weekends and public holidays as required.About youYou have exceptional customer service skills including outstanding face to face,



phone, and email manner.
You love helping people, building relationships, and providing recommendations including upselling.
You are fast on your feet to manage large call volumes and face to face enquiries.
You understand the importance of accuracy when creating reservations and obtaining client details.Your responsibilities will include:Sales orientated with the ability to influence and upsell productsGreat communication skills- both verbal and writtenPrevious experience with reservations systems highly desiredSupporting the Reservations Supervisor with tasks as requiredBenefits and perksEmployee Benefit Discount Program to check out our productsEmployee Referral ProgramAdditionalleave purchase planReward and Recognition ProgramsAll technology / equipment provided to do your roleTrainingand study assistanceprovidedCareer pathwaysdeveloped to get you to the next levelDon't miss out on joining a leading company that welcomes innovated ideas and is dedicated to providing quality services.Don't meet every single requirement?
At Experience Co we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description,You may be just the right candidate for this or other roles.
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📌 Sales Agent (Reservations) (Queensland)
🏢 Experience Co
📍 Queensland