NTT DATA is seeking a Service Desk Analyst on a maternity replacement for a 12-month contract.
The role is the first point of contact for clients and vendors, handling calls, chats, tickets, and mailbox management.
You will apply standard procedures to resolve incidents and service requests while maintaining service quality.
As a senior service desk resource, you will work in a hybrid setting, collaborating with resolver groups and other functions to ensure timely updates and resolutions.
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📌 Senior Service Desk Analyst - 12 Month Hybrid Contract (New South Wales)
🏢 NTT Communications
📍 New South Wales
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