Ideagen in Sydney, Australia is seeking a Customer Success Team Lead to lead and develop a team of Customer Success Managers, delivering positive outcomes for our customers and driving retention, adoption and growth across a portfolio of accounts.
In this hybrid role, you will coach the team, set priorities, monitor health, manage escalations, and collaborate with Sales, Support and Services to ensure a seamless customer experience.
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📌 Customer Success Team Lead: Grow Retention & Adoption (New South Wales)
🏢 Ideagen
📍 New South Wales
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