Senior Specialist, Technical Product Enablement and Sales - Digital Issuing
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Team and Role Overview
The Senior Product Specialist – Digital Issuing supports the execution, adoption, and optimisation of Mastercard's digital issuing products and solutions across Australia, New Zealand, and the Pacific Islands.
In this role, you will support the delivery and implementation of Mastercard's digital payment solutions, including Credential Service, Digital Wallet Enablement, Secure Card on File and Agentic Commerce initiatives.
The role is an individual contributor position that works closely with customers, partners and internal teams to support technical integrations, customer onboarding and the successful adoption of Mastercard's digital payment capabilities. The Senior Product Specialist provides product knowledge, technical support,



and market insight to help deliver customer centric digital issuing solutions and support regional go to market objectives.
This role develops deep expertise in digital issuing capabilities and platforms, while building strong exposure to enterprise client engagement and the payments ecosystem.
Key Responsibilities
Support the management and delivery of digital issuing products or solutions to our issuing partners within the ANZ & Pacific Islands market. This includes Directory Service, Digital Wallet enablement, Secure Card on File, Virtual card token and Agent Pay.
Provide product, technical and platform knowledge to support sales, CSC, and client engagements
Assist in executing product sales strategies and supporting sales pipeline activities
Support the development of client‐specific digital issuing solutions, presentations, and demonstrations
Act as a product and solution subject‐matter contributor for assigned digital issuing capabilities
Work with clients and internal teams to support solution‐focused discussions and address routine product issues
Assist in analysing market trends, customer feedback, and competitor activity within the region
Support identification of current business opportunities and product enhancement ideas
Share best practices, learnings, and functional knowledge with internal teams to improve solutioning
All About You
Strong interest and passion for digital payments, card issuing, banking, financial services, and e‐commerce
Foundational understanding of the digital payments ecosystem, including card programs, issuing models, tokenisation, wallets, APIs,



and platform‐based solutions
Have 3-5 years related work experience, preferably in Financial & Technology Services
Exposure to card programs, with issuing experience considered an advantage
Understanding of industry trends, competitive offerings, and emerging payment technologies
Awareness of the Australian payments regulatory environment and its relevance to digital solutions
Experience supporting enterprise client engagements or solution‐based conversations is desirable
Strong analytical and problem‐solving skills, with the ability to contribute to product and solution development
Ability to translate product capabilities into clear, customer‐focused value propositions
Confident using Excel and PowerPoint to support analysis, presentations, and storytelling
Strong collaboration skills, with the ability to build rapport across sales, product, and technology teams
Have a Bachelor's degree in information system, software engineering or equivalent work experience
If you are passionate about digital payments and enjoy turning complex product capabilities into practical, customer-focused solutions, we would love to hear from you. Join Mastercard and help shape the adoption of innovative digital issuing solutions across Australia, New Zealand and the Pacific Islands.
Corporate Security Responsibility
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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📌 Senior Specialist, Technical Product Enablement And Sales - Digital Issuing (New South Wales)
🏢 Mastercard
📍 New South Wales