About the company:
Our client is a large government department tasked with improving the lives of Australians. Our client is looking for experienced Counsellors or Psychologists (including Social Workers or Mental Health Nurses with previous counselling or telehealth experience) to join their team for a 2 year long term temporary assignment.
About the role:
Working in a call centre setting, you will be providing high-quality clinical services including risk assessment and intervention
Clinical intake, triage, and referrals
Individual single session counselling sessions
Providing escalation pathway support
Updating internal CRM/database accordingly
Liaise with families and coordinate with relevant treatment providers
Participate in community development and projects as required
About you:
You will have previous experience working in a counselling environment, providing trauma informed, holistic, and client centered care
You will have previous experience completing intake and risk assessments
You will have strong written and verbal communicate skills
You will have the ability to respond to critical incidents in a calm and timely manner
You will be flexible to work in a phone based mental health/counselling environment
You will have intermediate to advanced IT skills,



and previously used databases and relevant MS packages.
Mandatory Requirements for the role:
You must currently hold, or be willing to obtain, either Working with Vulnerable People (WWVP) registration, or Working with Children Check (WWCC)
You must hold APHRA Registration as a Psychologist, Occupational Therapist
Or you will be a Social Worker with membership of the Australian Association of Social Workers (AASW) upon commencement
Or you will be a Counsellor with Master's-level counselling qualification with Registered Clinical Counsellor with PACFA, or
Or you will be Counsellor with Master's-level counselling qualification with ACA Level 3 or Level 4
Must be an Australian Citizen able to obtain a Baseline Clearence
Benefits:
ASAP start
2-year casual temporary assignment
Working 37.5 hours per week on a rostered 24/7 basis.
Melbourne CBD location, +hybrid working from home
$***** - $***** per hour + super + shift penalties for evenings and weekends.
Please note the successful candidate for the role must hold Australian Citizenship. You will also be required to complete a Federal Police Check, as well as a Working with Children Check.
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📌 Clinical Intake And Triage - Mental Health & Counselling (Melbourne)
🏢 Halcyon Knights
📍 Melbourne