Part-Time Customer Service Representative (Insurance Industry)
Location:
Williamstown North, Melbourne VIC ****
Hours:
Monday to Friday | 9:30am – 2:30pm
Employment Type:
Part-Time
Start Your Career in Insurance
We are seeking a motivated and reliable
Customer Service Representative
to join our growing team. This is a fantastic opportunity for someone looking to enter or build a career within the
insurance & financial services industry
, with training provided.
About the Role
In this role, you will be the first point of contact for clients, providing support, handling enquiries, and assisting with insurance-related requests.
Key Responsibilities
Manage
inbound customer enquiries and leads
Prepare and provide
insurance quotes
Assist with
policy changes and amendments
Respond to
customer queries in a professional and timely manner
Conduct
follow-ups with clients
Follow up on
outstanding payments
About You
To be successful in this role, you will have:




Experience in
customer service or call center environments
(preferred)
Strong
communication and telephone skills
Good
computer skills and attention to detail
A
positive, can-do attitude
A willingness to
learn and grow within the industry
Ability to work both
independently and as part of a team
What's in It for You?
Comprehensive training
(in-house)
A explicit
entry pathway into the insurance & finance industry
Ongoing
career development opportunities
Supportive and collaborative
team workplace
Stable
part-time hours
, ideal for work-life balance
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📌 Customer Service Representative (Melbourne)
🏢 Unique Insurance Group
📍 Melbourne