Novotel Surfers Paradise is seeking a Group Reservations Agent to coordinate and execute group bookings, from conferences to weddings and tour groups. You will liaise with sales, front office and events teams, ensuring accurate data in reservation systems and smooth room allocations.
The role requires organisational flair, proactive problem solving and excellent customer service, with the ability to work in a fast-paced hotel environment and on a rotating roster, including weekends and holidays.
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📌 Group Reservations Specialist — Events & Conferences (City of Gold Coast)
🏢 Novotel
📍 City of Gold Coast
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