Hospitality Front of House / Barista (Brendale)

Hospitality Front of House / Barista (Brendale)

09 Aug
|
HBH Group
|
Brendale

09 Aug

HBH Group

Brendale

About Us:

HBH Group is a Brisbane-based hospitality group operating a diverse portfolio of exciting venues. From neighbourhood favourites to destination hotspots, we create spaces where people come together to eat, drink, celebrate, and connect.

Our businesses are united by a shared commitment to quality, consistency, and genuine hospitality. At HBH Group, we invest in our people as much as we invest in our venues. We foster a culture of respect, accountability, and continuous improvement supporting our teams with clear systems and opportunities for growth.

Role Overview:

We are seeking a Hospitality Front of House / Barista to join our cafe and wine bar teams in Brendale.

You’ll be part of a team that values high energy, strong product knowledge, and consistently exceptional customer experiences across all venues.

We’re looking for someone who is confident, engaging, and genuinely passionate about hospitality, with a natural ability to connect with customers and deliver outstanding service wherever they are working on any given day.

Key Responsibilities:

- Greet customers warmly and create a welcoming atmosphere
- Take customer orders accurately and efficiently
- Handle customer inquiries, requests, and complaints professionally
- Provide menu recommendations and explain products
- Prepare coffee (espresso, cappuccino, latte, flat white, etc.) to standard recipes
- Steam and texture milk correctly
- Maintain consistency in drink quality and presentation
- Prepare other beverages (tea, iced drinks, smoothies)
- Operate the point-of-sale (POS) system
- Process cash, EFTPOS, and contactless payments
- Balance tills and handle transactions accurately
- Keep the café, serving areas, and tables clean and tidy
- Follow food safety and hygiene regulations
- Clean coffee machines, grinders, and equipment regularly
- Restock cups, lids, milk, and supplies
- Work collaboratively with kitchen and front-of-house staff
- Communicate effectively during busy periods




- Manage time effectively during peak hours
- Monitor stock levels and report shortages
- Refill display cabinets and fridges
- Help with opening and closing procedures
- Contribute to creating a welcoming, high-energy atmosphere for customers across all sites

Skills & Qualifications Required:

- Current Responsible Service of Alcohol (RSA) or willing to obtain quickly
- Food Handling Certificate
- Previous experience in hospitality, retail bottle shop, FOH service, café, or bar environment
- Strong customer service skills with a genuine focus on creating positive customer experiences
- Excellent communication skills with a friendly, outgoing, and professional manner
- Well-presented, energetic, and approachable personality
- Ability to multitask and remain calm in busy, fast-paced environments
- Basic experience with POS systems and cash handling
- Reliable, punctual, and adaptable with a strong work ethic
- Team-focused attitude with willingness to support across different venues as needed

What we offer:

We value our team and offer a range of benefits to support your qualified growth and wellbeing:

- Competitive salary based on experience
- A fun, supportive, and passionate team environment
- Staff discounts and perks across our hospitality, liquor, and childcare businesses
- Daily food and coffee benefits
- Discounted gym membership
- Ongoing training and professional development opportunities
- Employee Assistance Program (EAP)
- The opportunity to be part of a growing and innovative group of businesses

Pre-Employment Requirements:

Before commencing employment, successful applicants will need to provide:

- Verification of identity
- Right to work documentation
- References
- Consent for us to conduct background checks

If you think this role may be suitable for you, please submit a cover letter outlining your experience along with your resume at your earliest convenience. If you have further questions about the role, please email [email protected]

Company Overview

Please visit our company website for more information

📌 Hospitality Front of House / Barista (Brendale)
🏢 HBH Group
📍 Brendale

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