Number Of Positions Available 1 About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference.

From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

About The Role As a Program Administrator, you’ll play a key role in keeping the Northern Victoria AOD Services Program running smoothly bringing together reception, finance, quality, and operational support to ensure staff and clients experience a seamless, well-coordinated service. Reporting to the Residential Services Site Administrator, this is a fixed-term full-time position, contracted until October 2027, based on-site in The Basin, VIC.

Conditions

Compensation is in accordance to the SCHADS Award - Level 3.

How You Will Make An Impact

Provide frontline reception support by managing incoming calls, greeting visitors, and coordinating client arrivals with staff

Oversee end‑to‑end finance tasks including invoicing, reconciliations, Centrepay setups, client payments, property management, and liaison with suppliers and finance teams

Maintain quality and accreditation processes by supporting staff,



coordinating administrative functions, and assisting with new‑staff induction

Deliver broad program administration through document preparation, resource management, meeting support, record maintenance, mail handling, and oversight of shared assets and fleet vehicles Support WHS compliance by coordinating site maintenance, monitoring safety equipment, maintaining audit readiness, and assisting with ergonomic and emergency preparedness needs What you will bring A Certificate IV or Diploma in Business Administration is desirable

Demonstrated experience in reception, administration, and customer service environments

Excellent communication and interpersonal skills, with the ability to build positive relationships with diverse stakeholders

Strong attention to detail and a proven ability to manage sensitive and confidential information

Well-developed organisational, time management, and prioritisation skills, with the ability to meet deadlines in a busy environment

Proficiency in Microsoft Office and administration systems, including Word, Excel, finance, and database management A current Employee Working with Children Check and Victorian Driver's Licence What We Offer The Salvos offer eligible employees well-balanced meaningful perks including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit

Generous Paid Parental leave for primary (12 weeks)



& secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities

Access to EAP and health & wellness initiatives incl Fitness Passport Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) Ongoing training and development opportunities that enhance on the job skills and proficiency

Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts How To apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured.

The Salvation

Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation

Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration

📌 Program Administrator (AOD Eastern Services) (Melbourne)
🏢 The Salvation Army Australia
📍 Melbourne