New Leaf is a well-established migration practice with an excellent reputation in our community for providing high quality advice and support to our clients.Ourofficeislocated at Nambour in the heart of the Sunshine Coast, Queensland.
We are looking for someone who wants to grow their career and become part of a small-knit team delivering high quality advice and support to our clients. There is admin support available and you will be collaborating with experienced agents to both learn from and share your knowledge and skills.
We work according to some simple but important principles:
We are upfront about the prospects for success in all matters
Never over-promise and under-deliver
We are pro-active in communicating with our clients
Excellent record-keeping and document organisation standards (everything has a place)
If we make a mistake, take responsibility and do what is needed to rectify the situation
We don’t take on more work than we can handle to ensure the provision of adequate attention to all matters
THE ROLE
We offer flexible work arrangements that suit your life and family so there is the option to work some days from home by negotation however working in office face-to-face is an important part of how we conduct our business.
RESPONSIBILITIES
- Apply your expertise across a range of family, employer sponsored and other migration pathways.
- Confidently undertake consultations and develop well-considered strategies for clients.
- Establishing good working relationships with team members and clients
- Manage your own casework,assistingto meet the goals of theteam;
- Research straightforward and complex cases and provideappropriatesolutions;
- Deal with daily client managementissues;
- Produce high-quality work to meet the deadlines andtime-framesthat apply to migrationissues;
- Strong work ethic and professional standards,comply withour industry standards for client management and quality assurance in everything that we do.
- Direct and supervise administrative staff as required
ABOUT YOU
- Hold OMARA registration
- Have at least 3 years’ full-time experience as a migration agent
- Be confident managing files autonomously, including strategy, advice,lodgementand follow-through
- Be organised, responsive, and comfortable working independently
- Enjoy working with clients and face-to-face interaction
- Be comfortable picking up the phone and building rapport with your clients
REQUIREMENTS
- Proficiency with Migration Manager,Legendcom, ImmiAccount, Adobe
- Excellent knowledge of Migration Law
- Excellent verbal and written communication skills, attention to detail