Ideagen is seeking a Customer Success Team Lead to mentor a team of Customer Success Managers and drive positive outcomes for our customers. This people-leadership role focuses on performance, retention, product adoption, and growth across a portfolio of accounts.
You will lead by coaching, set priorities, monitor health metrics, and collaborate with Sales, Support, and Skilled Services to ensure a seamless customer experience.
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📌 Sydney Hybrid: Customer Success Team Lead (New South Wales)
🏢 Ideagenen
📍 New South Wales
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