Transdev is seeking an IT Service Delivery Lead to oversee the Service Desk across ANZ. You will lead a team of analysts, drive proactive support, and transform service delivery to a customer-focused, continuously improving function.
The role supports approximately 4,000 users across 80+ locations and can be based in Sydney or Melbourne. You will strengthen ITIL-aligned processes, manage SLAs, and partner with Infrastructure, Cyber, and Field Services teams to ensure seamless delivery and
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📌 IT Service Delivery Lead — Proactive Service Desk Leader (City of Sydney)
🏢 Transdev
📍 City of Sydney
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