8–10 years experience · SaaS / ecommerce background preferred

What You Own

- Product strategy — where we're going and why, tied to business outcomes
- Roadmap and prioritisation — deciding what gets built, in what order
- Discovery and spec — customer research, problem framing, and transparent briefs
- Shipping — working directly with a small engineering team to get things out
- Merchant experience — onboarding, activation, and ongoing product value

AI tooling is available and expected — we want you using it to move faster, not slower.

What Success Looks Like In your first 3 months

- You've shipped features merchants actually use.
- Activation is up.
- You have a explicit roadmap tied to retention outcomes, not a wishlist.
- Engineers trust your specs and customers notice the difference.

Who This Is For

You're a product person who has shipped things that worked — and learned from things that didn't. You've been close to customers and close to engineers. You've made hard prioritisation calls with incomplete information.

You might have:

- Been a PM or early product leader at a SaaS or ecommerce company
- Worked on or around Shopify apps, merchant tools, or B2B SaaS
- Owned activation, onboarding, or retention from a product lens
- Operated in a product-led growth environment
- Worked in a small team where you had to do more than manage the backlog

You are:

- Outcome-driven — you care about retention and revenue, not feature count




- Customer-obsessed — you talk to merchants regularly and it informs everything
- Decisive — you make calls with 70% of the information and move forward
- Collaborative — you work well with engineers, growth, and support
- Energised by shipping, not planning

What This Is Not

- A role where someone else does discovery and hands you requirements
- A large team with dedicated designers, researchers, and PMs beneath you
- A position with heavy process, long planning cycles, or lots of sign-off
- Right for someone who prefers strategy decks over shipped features

Who You'll Work With

You'll work alongside a GM who owns the P&L.; You'll have a direct line to our Co-Founders — ex-TradeGecko (acquired by Intuit) — for strategic input when you need it.

About Amp

We’re the agents for ecommerce. 45,000+ merchants use our suite of apps across analytics, retention, upselling, and re‑engagement — and we’re building the intelligence layer underneath it all, combining deep merchant data with AI agents that help brands grow profitably.

Amp is venture‑backed, genuinely AI‑native — in how we actually work, and growing rapid. You’ll have real autonomy, direct access to founders, and the tools to move quickly. We’re small enough that your work has immediate impact, and ambitious enough that the ceiling is high. We’re building something merchants depend on daily — and we’re only getting started.

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📌 Head of Product (City of Sydney)
🏢 Amp
📍 City of Sydney