Hero is seeking a friendly, organised Customer Support Representative who enjoys helping people solve problems. You’ll be the first point of contact for Hero agents and suppliers, providing support via LiveChat and phone, and assisting with supplier onboarding and product setup.
This hybrid, casual role offers 20–25 hours per week, with shifts during business hours and the chance to influence content across the platform while working closely with customers and the product team.
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📌 Travel Tech Support & Product Ops Specialist (City of Sydney)
🏢 HERO
📍 City of Sydney
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