We are seeking a passionate Korean Skincare Expert / Retail Sales Consultant to join the Skin Cupid team on a casual basis. Based at Northland Shopping Centre Preston, VIC 3072,And at Broadmeadows central this role offers the perfect opportunity to share your expertise and love for Korean skincare products with our customers. You will be the face of our brand, providing exceptional customer service whilst educating clients about our premium skincare range. This position is integral to creating a welcoming, knowledgeable shopping environment that drives both customer satisfaction and sales performance.
Key responsibilities
- Provide expert guidance and product recommendations tailored to individual customer skin types and concerns
- Demonstrate thorough knowledge of Korean skincare ingredients, formulations, and benefits
- Deliver outstanding customer service, creating a positive and engaging in-store experience
- Process sales transactions accurately and efficiently using point-of-sale systems
- Maintain a clean, organised and visually appealing retail workplace
- Build strong customer relationships and encourage repeat business through personalised service
- Stay up-to-date with product knowledge, brand developments, and skincare trends
- Achieve individual and team sales targets
- Handle customer enquiries and resolve issues professionally and courteously
What we’re looking for
- Genuine passion for Korean skincare and demonstrable knowledge of K-beauty products and ingredients
- Proven retail or customer service experience, ideally in beauty,
cosmetics, or skincare sectors
- Excellent communication and interpersonal skills with the ability to engage diverse customers
- Strong sales ability with a focus on building customer loyalty rather than aggressive selling
- Ability to work effectively in a fast-paced retail environment
- Reliable, punctual, and flexible approach to casual shift work
- Point-of-sale (POS) system experience is beneficial but not essential
- A keen eye for detail and visual merchandising
- Willingness to learn and develop product expertise continually
What we offer
- Casual, flexible working arrangement to suit your lifestyle
- Opportunity to work with premium Korean skincare brands you're passionate about
- Staff discount on our full product range
- Training and development in product knowledge and skincare expertise
- A supportive and collaborative team environment
- The chance to build meaningful relationships with customers and make a real impact on their skincare journey
About us
Skin Cupid is dedicated to bringing the best of Korean skincare to Australian customers. We believe that quality skincare should be accessible, and our mission is to educate and empower our customers to achieve their best skin. With a carefully curated selection of premium K-beauty products, we pride ourselves on our expertise and genuine passion for skincare. Our team is committed to providing authentic, personalised service that goes beyond typical retail, creating a community of skincare enthusiasts who trust our recommendations and expertise.