Junior ICT Business Development Executive – Graduate Opportunity

PI NETWORK is a Melbourne-based ICT service provider delivering end-to-end technology solutions to small and medium-sized businesses.

Our services include business internet and fibre connectivity, business networks and Wi-Fi, managed IT services, Microsoft 365, cloud phone systems, CCTV, alarms, intercoms, access control, commercial displays and complete ICT fit-outs.

We support customers across hospitality, retail, education, skilled services, property, warehousing and multi-site business operations.

Due to continued growth, we are looking for a motivated Junior ICT Business Development Executive to join our team in Hawthorn East.

About the Role

This is an entry-level business development opportunity suitable for a recent graduate or early-career candidate who wants to build a long-term career in ICT and technology sales.

Previous ICT sales experience is not essential. We provide structured product training, sales coaching, technical support and practical customer experience.

We place greater importance on attitude, reliability, resilience, communication skills and willingness to learn.

You will initially focus on researching potential customers, starting conversations, identifying basic business needs, arranging meetings and maintaining accurate follow-up records.

As your product knowledge and sales capability develop, you will gradually take responsibility for customer meetings, proposals and smaller sales opportunities.

Key Responsibilities

- Research and identify potential small and medium-sized business customers
- Contact prospective customers through phone calls, emails, LinkedIn, referrals, networking and face-to-face visits
- Introduce PI NETWORK’s products and services clearly and professionally
- Understand customer requirements and identify potential ICT opportunities




- Arrange qualified customer meetings for senior sales and technical team members
- Attend customer meetings and site visits
- Prepare meeting notes and follow-up actions
- Maintain accurate customer and opportunity records in the company CRM
- Follow up leads, meetings, quotations and outstanding customer actions
- Assist with proposals, quotations and sales documentation
- Learn PI NETWORK’s complete product and service portfolio
- Participate in product training, sales coaching and role-play sessions
- Gradually manage smaller sales opportunities independently
- Work towards agreed activity, meeting, pipeline and sales targets

What We Are Looking For

We are more interested in your attitude, work ethic and potential than the number of years you have worked in sales.

The successful candidate will demonstrate:

- A strong work ethic and willingness to learn
- A proactive, reliable and responsible attitude
- Confidence in communicating with new people
- Willingness to make outbound calls and approach potential customers
- Resilience and the ability to handle rejection
- Strong follow-up habits
- Good organisation and time-management skills
- Clear written and verbal communication
- Ability to listen, ask questions and understand customer needs
- Ability to accept feedback and improve
- Genuine interest in technology and business solutions
- Personal accountability for agreed tasks and deadlines

Experience and Qualifications





Recent graduates and early-career applicants are encouraged to apply

Previous experience in sales, customer service, retail, hospitality, telecommunications or business development is advantageous

Qualifications in business, marketing, commerce, communications or ICT are advantageous but not essential

Professional written and spoken English is required

Mandarin or Cantonese language skills will be highly regarded

A valid Australian driver licence is preferred

Applicants must hold valid Australian working rights

What We Offer

- Base salary of $60,000–$75,000, depending on experience and capability
- Superannuation in addition to the base salary
- Sales commission and performance incentives
- Structured ICT product and sales training
- Technical and presales support
- Direct exposure to real business customers and ICT projects
- Regular coaching and performance feedback
- Clear career development and salary progression opportunities
- Potential career progression includes ICT Solutions Sales Executive, Account Manager, Business Development Manager or Sales Team Leader.

Training and Probation

You will not be expected to independently design or sell complex technical projects from your first day.

Our senior sales and technical teams will assist with customer meetings, solution design, proposals and project handover while you develop your capability.

A probationary period of up to six months applies, with a formal performance review after the first three months.

Performance will be assessed based on reliability, attitude, completion of agreed sales activities, CRM records, follow-up quality, product knowledge, customer communication and ability to apply feedback.

This role will not suit someone who is uncomfortable with outbound customer contact or expects to rely only on incoming enquiries.

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📌 Junior ICT Business Development Executive – Graduate Opportunity (City of Boroondara)
🏢 PI NETWORK
📍 City of Boroondara