Hastha Solutions in Australia seeks a Senior Specialist on a contract basis to support the Contact Centre Platforms team in Sydney/ Melbourne. You will work with L1–L3 support, operations and business units to ensure reliable service delivery.
The role emphasizes incident handling, change and release, platform configuration, and adherence to ITIL practices, with a focus on incident, problem, and service KPI reporting in a high‑pressure workplace.
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📌 Senior Contract Specialist It Operations & Support City Of Sydney (Australia)
🏢 Hastha Solutions
📍 Australia
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