Job Overview

Join MECCA's Liverpool store in NSW as a part‑time Zone Manager (22.5 hours per week). As a Guardian of the Customer Experience, you will lead the team to deliver exceptional experiences for every customer who walks through our doors.

Responsibilities
Lead from the floor to deliver exceptional customer experiences and inspire your team through coaching and role modelling.
Act as the first point of escalation for team members and customers, confidently resolving challenges with care and professionalism.
Partner with the Store Manager and Floor Managers to drive business performance, achieve KPIs and execute key business priorities.
Coach, develop and motivate team members through regular feedback, recognition and in‑the‑moment support.
Support operational excellence, ensuring the store is set up for success every day.

Success Qualities
Previous experience leading and developing retail teams in a quick‑paced environment.




A genuine passion for delivering exceptional customer experiences and creating MECCA magic.
Solid leadership skills with the confidence to coach, influence and provide meaningful feedback.
A collaborative mindset and the ability to build robust partnerships across the leadership team.
A proactive, solutions‑focused approach with the ability to confidently make decisions and support others.

Requirements
Availability to work late evenings and weekends.

Benefits
World‑class education and development through MECCAversity, leadership programs and Zone Manager Summits.
Monthly performance bonus program.
Generous team member discount for you and your immediate family, plus a product allowance (subject to company policy).
Competitive Parental Support Program.
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📌 Mecca Liverpool Zone Manager City Of Liverpool (Australia)
🏢 MECCA Brands
📍 Australia